IT & Systems Technician

Trinity Resource Solutions; Henley-on-Thames; On-site; GBP 28,000 - 38,000; Full time

Job summary

Trinity Resource Solutions is seeking an IT & Systems Technician to be the go-to IT expert for a 50‑strong team. You will own security, systems reliability and user support across the business.

The role covers admin of M365/Google Workspace, network management, endpoint security and collaboration tech. It offers autonomy in a hands-on, varied environment with potential growth.

Qualifications

• Proficient with Microsoft 365 and Google Workspace administration.
• Strong networking, cybersecurity and endpoint management knowledge.
• Ability to support Windows and macOS across devices and apps.

Responsibilities

• Administer Microsoft 365 and Google Workspace including users, licences and email security.
• Provide day-to-day IT support across Windows, macOS, mobile devices, software and peripherals.
• Manage and troubleshoot business networks: Wi‑Fi, routers, firewalls, switches and VLANs.
• Support Zoom Workplace, VoIP telephony, Yealink devices and meeting room tech.
• Maintain endpoint security, updates, Cyber Essentials requirements and access controls.
• Manage IT assets, licences, onboarding/offboarding and tech docs.
• Liaise with external IT providers and technology suppliers as needed.

Skills

Microsoft 365

Google Workspace

Networking

Endpoint security

Windows & macOS

Troubleshooting

Telephony/Zoom

Tools

TP-Link Omada

DrayTek

Zoom

VoIP systems

Job description

IT & Systems Technician

Are you a hands-on IT professional who enjoys variety, autonomy and taking ownership? This is an exciting opportunity to become the go-to IT specialist for an established, creative business, supporting a team of approximately 50 employees.

Working as the sole internal IT professional, you’ll be responsible for keeping systems secure, technology running smoothly and colleagues supported across the business.

The Role

• Administer Microsoft 365 and Google Workspace, including users, licences, permissions and email security.
• Provide day-to-day IT support across Windows, macOS, mobile devices, software and peripherals.
• Manage and troubleshoot business networks, including Wi‑Fi, routers, firewalls, switches and VLANs.
• Support Zoom Workplace, VoIP telephony, Yealink devices and meeting room technology.
• Maintain endpoint security, system updates, Cyber Essentials requirements and access controls.
• Manage IT assets, software licences, onboarding/offboarding and technical documentation.
• Liaise with external IT providers and technology suppliers where required.

About You

You’ll have proven experience in IT support or systems administration, strong Microsoft 365 knowledge and a good understanding of networking, cybersecurity and endpoint management. Experience with Google Workspace, Windows and macOS is important, while knowledge of TP-Link Omada, DrayTek, Zoom and VoIP systems would be advantageous.

You’ll be proactive, organised and confident troubleshooting independently, with excellent communication skills and a genuine commitment to providing great support to non-technical users.

The Opportunity

Join a collaborative, design‑led business where you can make a real impact, enjoy a varied workload and take ownership of the technology that keeps the business moving