Autonomous Community Manager - Resident Experience & Operations

Greystar Worldwide, LLC; Luton; On-site; GBP 38,000 - 52,000; Full time

Job summary

Greystar in Luton is seeking a Community Manager for a multifamily residential community. You will run an autonomous business unit, taking overall responsibility for operations, team, and resources to hit budgeted goals and create a vibrant, safe, and welcoming community for residents.

You will lead leasing, collaborate with marketing to shape local campaigns, manage financial performance, and ensure compliance with health & safety and landlord-tenant regulations while delivering outstanding

Qualifications

• Experience driving leasing performance in property sector.
• Experience leading a team and delivering service excellence.
• Knowledge of Landlord/Tenant Legislation.
• Strong organisation and communication skills.

Responsibilities

• Acts as a role model by demonstrating core values and leading the team.
• Leads leasing strategies with marketing to achieve occupancy and revenue goals.
• Manages marketing campaigns, advertising, and promotions effectively.
• Oversees budgeting, P&L reviews, and financial performance.
• Maintains health & safety compliance and resident satisfaction.
• Coordinates inspections and manages tenancy processes and late fees.

Skills

Leadership

Communication

Customer service

Team management

Organisational skills

Negotiation

Education

IOSH

NEBOSH

Tools

Microsoft Office

Property software

Job description

Greystar in Luton is seeking a Community Manager for a multifamily residential community. You will run an autonomous business unit, taking overall responsibility for operations, team, and resources to hit budgeted goals and create a vibrant, safe, and welcoming community for residents.

You will lead leasing, collaborate with marketing to shape local campaigns, manage financial performance, and ensure compliance with health & safety and landlord-tenant regulations while delivering outstanding