Automotive Tech Support & Training Specialist (B2B)

ABL Recruitment; Bedford; On-site; GBP 33,000 - 55,000; Full time

Benefits offered by this job

15% Bonus

Excellent additional benefits

Job summary

ABL Recruitment seeks a Master Auto Technician / Automotive Technical Support Specialist (B2B) based in Bedford. You will provide field-based technical support to the passenger car dealer network, manage cases with engineers, and escalate unresolved issues to the engineering team.

The role includes creating technical trainings, service bulletins, and supporting warranty investigations. Strong diagnostic tooling and EV/Hybrid knowledge are essential.

Qualifications

• 5 years of experience in a technical automotive role.
• Formal technical or engineering qualification or Master Technician experience.
• Experience with diagnostic tooling and engineering logging equipment.

Responsibilities

• Provide field-based technical support to the dealer network and create visit reports.
• Liaise with engineers and Quality Improvement Team to suggest product improvements.
• Deliver technical presentations and seminars to on-site technicians with best practices.
• Support Warranty Team by verifying technical failures and providing expert recommendations.

Skills

Hybrid & EV systems

Reading engineering drawings

Technical communication

Education

Master Technician qualification

Engineering qualification

Tools

Diagnostic tooling

Job description

ABL Recruitment seeks a Master Auto Technician / Automotive Technical Support Specialist (B2B) based in Bedford. You will provide field-based technical support to the passenger car dealer network, manage cases with engineers, and escalate unresolved issues to the engineering team.

The role includes creating technical trainings, service bulletins, and supporting warranty investigations. Strong diagnostic tooling and EV/Hybrid knowledge are essential.