Centre Manager

Octane Recruitment Ltd; Southampton; On-site; GBP 9,000 - 11,000; Full time

Benefits offered by this job

32 days holiday including Bank Holid a

IMI upskilling

Career progression

Staff discounts on servicing

Life Insurance

Employee Assistant Program

Long service recognition

Maternity/paternity leave

Retail vouchers

Eye care vouchers

Buy/sell holidays

Flu jab

Cycle to work scheme

Company events

Job summary

Octane Recruitment Ltd's client is seeking a Centre Manager at their Southampton retail centre. You will lead the centre and workshop teams, drive sales performance, and ensure customers receive a high standard of service.

The ideal candidate will have experience managing people in automotive, a strong commercial and sales background, and a valid UK driving licence. Benefits include 32 days holiday, fully funded IMI upskilling, progression opportunities, staff discounts, life insurance, and an

Qualifications

• Experience managing people within automotive sector.
• Strong commercial and sales background.
• Valid UK driving licence – Essential
• Strong customer-service and account-management skills

Responsibilities

• Manage and motivate the centre and workshop teams and drive sales performance
• Run the day-to-day operation of the centre
• Maximise customer conversion and ensure strong customer service
• Manage stock control, deliveries, branch assets and takings
• Ensure workshop equipment and machinery are properly maintained
• Maintain Health & Safety and operational standards
• Coach and train team members where required

Skills

People management

Automotive industry

Sales performance

Customer service

Job description

Our client who is one of the UK’s fastest growing fast-fit automotive business, are currently looking for a Centre Manager based at their retail centre in Southampton.

As a Centre Manager you would be responsible for the day-to-day running of the centre, managing and motivating the centre & workshop teams, driving sales performance and ensuring customers receive a high standard of service.

To be applicable for this role you must have experience managing people and have a strong background within the Automotive industry.

Location: Southampton

OTE: Uncapped and realistic £10,000

Shift and schedule: 08:30 – 17:30 Monday to Friday and Saturdays 08:30 – 16:00 on a rota with a day off in the week.

• 32 days holiday including Bank Holidays
• Access to fully funded, industry-standard IMI upskilling courses. Extensive on-going training programmes
• Career development: training and Company growth to boost career progression
• Staff discounts on servicing, tyres, and MOTs
• Life Insurance
• Employee Assistant Program
• Long service recognition, enhance maternity and paternity leave
• Retail vouchers, eye care vouchers, buy/sell holidays, flu jab, cycle to work scheme, Company events

• Manage and motivate the centre and workshop teams and drive sales performance
• Run the day-to-day operation of the centre
• Maximise customer conversion and ensure strong customer service
• Manage stock control, deliveries, branch assets and takings
• Ensure workshop equipment and machinery are properly maintained
• Maintain Health & Safety and operational standards
• Coach and train team members where required

To be a Center Manager you will need:

• Valid UK driving licence – Essential
• Previous Centre Manager / Assistant Centre Manager experience within automotive, tyres, fast-fit or a similar environment
• Strong commercial and sales background
• Good automotive and mechanical knowledge
• Understanding of relevant Health & Safety requirements
• Strong customer-service and account-management skills

Our client

They have over 180 centres within the UK and are actively growing, they are known for their strong national presence, modern service centres and commitment to customer care. They are looking to have over 300 centres within the next 3 years.

They offer a wide range of services including tyres, MOTs, servicing and repairs, supported by their ongoing large investment in training, technology and centre development.