Automotive Service Advisor — Upsell & Customer Care

autoskills-uk; Bury St Edmunds; On-site; GBP 25,000 - 29,000; Full time

Job summary

A car dealership in Bury St Edmunds is seeking an enthusiastic Service Advisor to manage service bookings and customer needs while upselling services. The ideal candidate has prior Service Advisor experience and knowledge of DMS systems. Responsibilities include ensuring efficient workshop operations and promoting special offers. A full UK driving licence is essential. Competitive salary of £25,000 with OTE up to £29,000.

Qualifications

• Must have previous experience as a Service Advisor.
• Knowledge of Kerridge / 1 link / Pinnacle systems or similar DMS.
• Experience in upselling services.

Responsibilities

• Arrange Service Department bookings.
• Ensure efficient workshop loading based on customer needs.
• Upsell works and promote special offers.

Skills

Service Advisor experience

DMS System knowledge

Upselling experience

Full manual UK Driving Licence

Job description

A car dealership in Bury St Edmunds is seeking an enthusiastic Service Advisor to manage service bookings and customer needs while upselling services. The ideal candidate has prior Service Advisor experience and knowledge of DMS systems. Responsibilities include ensuring efficient workshop operations and promoting special offers. A full UK driving licence is essential. Competitive salary of £25,000 with OTE up to £29,000.