Automotive Service Advisor | Training & Progression

D.M.Keith Ltd; Leeds; On-site; GBP 26,000 - 37,000; Full time

Benefits offered by this job

30 days holiday (Including Bank Hol</n

Pension Scheme

Discount for servicing and repairs on

Job summary

D.M.Keith Ltd in Leeds invites an experienced Service Advisor to join our team. You will be the first point of contact for customers, handling bookings, communicating progress and ensuring a positive, professional workshop experience.

We offer full training for product knowledge, a generous holiday package, a pension scheme, staff car-care discounts, eye-test allowances and a cycle-to-work scheme. You will work Monday to Friday with one in three Saturdays.

Qualifications

• Customer-focused, with strong communication skills.
• Full training will be provided via manufacturer courses.
• Must hold a current valid clean driving license.

Responsibilities

• Deal with all customers in a professional and prompt manner, forming a positive first impression of the Service Department.
• Advise customers on technical queries and issues they may have.
• You will be first point of contact for booking in vehicles into the workshop and informing customers of progress.

Skills

Customer service

Communication

Teamwork

Problem solving

Job description

D.M.Keith Ltd in Leeds invites an experienced Service Advisor to join our team. You will be the first point of contact for customers, handling bookings, communicating progress and ensuring a positive, professional workshop experience.

We offer full training for product knowledge, a generous holiday package, a pension scheme, staff car-care discounts, eye-test allowances and a cycle-to-work scheme. You will work Monday to Friday with one in three Saturdays.