Automotive Sales Operations Coordinator

Glen Callum Associates; Witney; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Early finish on Fridays

Generous holiday entitlement

Training & development opportunities

Job summary

Glen Callum Associates is seeking a proactive Sales Operations Administrator to join its growing team in Witney. You will support day-to-day sales operations while delivering an outstanding customer experience across automotive brands.

This varied role spans sales administration, customer service, marketing support, systems administration and operational projects, offering development opportunities within a classic car parts business.

Qualifications

• Experience in a Sales Administrator/Sales Support/Customer Service/Commercial Administration or Business Support role.
• Excellent communication skills and a professional telephone manner.
• Strong organisational skills and ability to manage multiple tasks.
• Good IT skills including Microsoft Excel and Word.
• High level of accuracy and attention to detail.
• Experience with SAP or similar ERP is advantageous, training will be provided.
• Positive, flexible and team-focused approach.
• Interest in cars, classic vehicles or automotive aftermarket industry.
• Eagerness to learn about automotive products and support a passionate customer base.

Responsibilities

• Manage customer backorders and chase outstanding orders across group companies.
• Process and update customer orders using SAP and online platforms.
• Coordinate overseas web orders, obtain shipping quotations and arrange deliveries.
• Produce and release warehouse pick lists for daily delivery schedules.
• Maintain accurate customer information across systems and websites.
• Provide professional telephone support and act as first point of contact.
• Handle customer returns and support aftersales activities.
• Manage customer invites, communications and data updates across platforms.
• Support maintenance of SAP, websites, CRM systems and business applications.

Skills

Sales administration

Customer service

Organisational skills

Communication skills

MS Office (Excel, Word)

ERP / SAP experience

Attention to detail

Team player

Enthusiasm for cars

Tools

SAP

Job description

Glen Callum Associates is seeking a proactive Sales Operations Administrator to join its growing team in Witney. You will support day-to-day sales operations while delivering an outstanding customer experience across automotive brands.

This varied role spans sales administration, customer service, marketing support, systems administration and operational projects, offering development opportunities within a classic car parts business.