Automotive Sales Advisor: Career Growth & Benefits

Euro Car Parts Limited; Farnborough; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Exciting Career Growth

Pension Contributions

Life Assurance for Peace of Mind

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

LKQ UK & Ireland is seeking a customer-focused Sales Advisor to build lasting relationships and help drive sales from the branch in Farnborough. The role emphasizes delivering excellent service and becoming a trusted product advisor.

You will work with colleagues across the branch to meet customer needs, improve margins, and handle returns with a proactive mindset to reduce the return rate.

Qualifications

• A passion for and experience in delivering fantastic customer service.
• Previous experience in a sales advisor/customer service position.
• Knowledge of Microsoft Windows and Office Applications.
• Able to plan, prioritise and problem solve.
• Knowledge of SOP systems.
• To be result driven and highly motivated by delivering and exceeding targets.

Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met.
• Ensure all call backs are completed in a timely manner.
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs.
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers.
• Utilising relevant business data to understand the opportunities across all customer bands and product groups.

Skills

Customer service

Sales experience

Microsoft Office

Planning & prioritising

Problem solving

SOP systems

Tools

Microsoft Windows

Office Applications

Job description

LKQ UK & Ireland is seeking a customer-focused Sales Advisor to build lasting relationships and help drive sales from the branch in Farnborough. The role emphasizes delivering excellent service and becoming a trusted product advisor.

You will work with colleagues across the branch to meet customer needs, improve margins, and handle returns with a proactive mindset to reduce the return rate.