Automotive Sales Advisor — Customer-Focused Growth

Euro Car Parts Ltd.; Bletchley; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Exciting Career Growth

Pension Contributions

Life Assurance for Peace of Mind

24/7 Employee Assistance Programme

Exclusive Gym Discounts

Comprehensive Healthcare Perks

Cycle to Work Scheme

Retail & Staff Discounts

Job summary

LKQ UK & Ireland is seeking a customer-focused Sales Advisor to deliver outstanding service and build lasting client relationships across our branch network in the UK. The role emphasizes turning conversations into sales, supporting margin growth and providing expert product knowledge.

As a trusted advisor, you will collaborate with internal teams, manage callbacks, and help reduce returns through proactive engagement.

Qualifications

• A passion for and experience in delivering fantastic customer service.
• Previous experience in a sales advisor/customer service position.
• Good communication skills.
• Knowledge of Microsoft Windows and Office Applications.
• Able to plan, prioritise and problem solve.
• Knowledge of SOP systems.
• To be result driven and highly motivated by delivering and exceeding targets.

Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
• Utilising relevant business data to understand the opportunities across all customer bands and product groups

Skills

Customer service

Sales experience

Communication

Microsoft Windows

Microsoft Office

Planning & prioritisation

Problem solving

SOP systems

Target driven

Tools

Microsoft Windows

Microsoft Office

Job description

LKQ UK & Ireland is seeking a customer-focused Sales Advisor to deliver outstanding service and build lasting client relationships across our branch network in the UK. The role emphasizes turning conversations into sales, supporting margin growth and providing expert product knowledge.

As a trusted advisor, you will collaborate with internal teams, manage callbacks, and help reduce returns through proactive engagement.