Automotive Freight Orchestrator - Multimodal Logistics

Metro; Nechells; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Discretionary bi-annual bonus

Health & wellness perks

Health cash plan

Octopus EV car scheme

Free parking

Respectful, inclusive culture

Training & development

Job summary

Metro in Birmingham is seeking a customer focused Freight Operator to join our Automotive Operations team. You will coordinate multimodal transport solutions across ocean, air and road, ensuring time critical supply chain movements are delivered with exceptional service.

You will build strong relationships with customers, carriers and overseas partners, navigate ERP and SAP systems, and help deliver seamless freight movements while maintaining accuracy in documentation and invoicing.

Qualifications

• Experience in freight forwarding, logistics, or transport operations.
• Ability to coordinate time-critical shipments across multiple modes.
• Strong customer service and relationship-building skills.
• Proficiency with ERP systems such as Cargowise and SAP.

Responsibilities

• Manging end to end shipments across ocean, air and road freight services.
• Building strong relationships with customers and acting as a trusted point of contact.
• Coordinating with carriers, hauliers, overseas partners and suppliers to ensure seamless freight movements.
• Monitoring shipment progress and proactively resolving issues to minimise disruption.
• Preparing and checking shipping documentation to ensure compliance and accuracy.
• Managing invoicing and document checks with precision.
• Resolving queries quickly and professionally.

Skills

Freight forwarding

Logistics operations

Customer service

Multimodal coordination

Tools

Cargowise

SAP

MVT

Job description

Metro in Birmingham is seeking a customer focused Freight Operator to join our Automotive Operations team. You will coordinate multimodal transport solutions across ocean, air and road, ensuring time critical supply chain movements are delivered with exceptional service.

You will build strong relationships with customers, carriers and overseas partners, navigate ERP and SAP systems, and help deliver seamless freight movements while maintaining accuracy in documentation and invoicing.