Ocean Export Specialist: Chemicals & Global Freight

Metro; Birmingham; On-site; GBP 28,000 - 45,000; Full time

Benefits offered by this job

Discretionary bonus

Health & wellness perks

Career mobility

Training & development

Cross-training opportunities

Modern systems (Cargowise)

Job summary

Metro is seeking an Ocean Export Customer Services professional to join our Birmingham HQ. You will manage international exports of chemical and hazardous cargo, ensuring full compliance and delivering exceptional service to global customers.

In this fast-paced role you will coordinate with overseas agents, shipping lines, and internal teams, navigate ERP and SAP systems, and drive accurate invoicing and documentation while maintaining the highest standards of safety and compliance.

Qualifications

• Experience in ocean exports and hazardous cargo documentation.
• Strong attention to detail with commercial awareness.
• Ability to work under pressure and meet deadlines.
• Excellent written and verbal communication skills.

Responsibilities

• Manage exports of hazardous & non-hazardous chemical products across global markets.
• Ensure compliance with IMDG regulations and dangerous goods documentation.
• Arrange haulage with shipping lines and ensure dispatch readiness.
• Handle invoicing and document checks with precision.
• Resolve queries with overseas agents, suppliers and customers.
• Navigate ERP and SAP systems to support client operations.
• Support customers in water treatment & chemical sectors with logistics solutions.

Skills

Ocean freight operations

Customer service

Compliance & docs

Cross-functional comm

Problem solving

Tools

Cargowise

SAP

Job description

Metro is seeking an Ocean Export Customer Services professional to join our Birmingham HQ. You will manage international exports of chemical and hazardous cargo, ensuring full compliance and delivering exceptional service to global customers.

In this fast-paced role you will coordinate with overseas agents, shipping lines, and internal teams, navigate ERP and SAP systems, and drive accurate invoicing and documentation while maintaining the highest standards of safety and compliance.