Automotive Aftersales Manager

Octane Recruitment; South Hykeham; Hybrid; GBP 70,000 - 91,000; Full time

Benefits offered by this job

Annual leave 33 days

Pension scheme

Vehicle discounts

Cycle to work

Life assurance

Training & development

Flexible working

Job summary

Aftersales Manager role with DOE + OTE £91,200. If you're an experienced Aftersales Manager who knows how to run a busy service, parts and workshop operation properly, this is a role where you can make an impact.

You'll join a high‑performing site that wants a confident, organised Aftersales Manager who can lift standards, drive performance and build a culture the team can be proud of. This is a role for someone who enjoys ownership, influence and the freedom to shape the department — not

Qualifications

• Minimum 5 years' experience as an Aftersales Manager within a franchise dealership.
• Strong commercial awareness and understanding of manufacturer processes.
• Confident people manager with the ability to influence and motivate.
• Highly organised, methodical and able to prioritise workloads effectively.

Responsibilities

• Leading the full aftersales operation across service, parts and workshop
• Coaching, motivating and developing Service Advisors, Technicians and Parts teams
• Driving performance against targets, budgets and manufacturer KPIs
• Spotting weaknesses, fixing them and building long‑term improvements
• Ensuring customers receive a smooth, professional and consistent experience

Skills

Aftersales management

People management

KPI tracking

Budgeting

Coaching

Process improvement

Job description

Aftersales Manager - Salary DOE + OTE £91,200

If you're an experienced Aftersales Manager who knows how to run a busy service, parts and workshop operation properly, this is a role where you can genuinely make an impact. You'll be joining a high‑performing site that wants a confident, organised Aftersales Manager who can lift standards, drive performance and build a culture the team can be proud of.

This is a role for an Aftersales Manager who enjoys ownership, influence and the freedom to shape the department — not someone who wants to sit back and coast.

Benefits

• 33 days annual leave (including bank holidays)
• Retail discounts and wellbeing support
• Company pension scheme
• Vehicle purchase and servicing discounts
• Cycle‑to‑work scheme
• Life assurance options
• Training and development opportunities
• Flexible working options considered

Why This Role Stands Out

As an Aftersales Manager, you'll be trusted to run the department your way — with full backing to improve processes, develop your team and deliver a customer experience that stands out. You'll have the support, the structure and the earning potential to match your ambition.

What You'll Be Doing

• Leading the full aftersales operation across service, parts and workshop
• Coaching, motivating and developing Service Advisors, Technicians and Parts teams
• Driving performance against targets, budgets and manufacturer KPIs
• Spotting weaknesses, fixing them and building long‑term improvements
• Ensuring customers receive a smooth, professional and consistent experience

Minimum Requirements

• Minimum 5 years' experience as an Aftersales Manager within a franchise dealership
• Strong commercial awareness and understanding of manufacturer processes
• Confident people manager with the ability to influence and motivate
• Highly organised, methodical and able to prioritise workloads effectively