Automation Process Engineer

London North Eastern Railway; Greater London; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Automation Process Engineer to join their innovative team. In this role, you will leverage your expertise in technical business analysis and RPA technologies to drive automation solutions that enhance efficiency and deliver value. You'll collaborate with diverse stakeholders, bridging the gap between technical teams and business needs, while optimizing processes for automation. This is an exciting opportunity to contribute to a forward-thinking organization that values creativity and innovation in the rail transportation sector.

Qualifications

• Experience in process design, analysis, and optimization.
• Familiarity with RPA and Low/No Code tools is essential.

Responsibilities

• Analyze and optimize business processes for automation.
• Collaborate with stakeholders to design efficient workflows.

Skills

Technical Business Analysis

Process Analysis

RPA (UiPath)

No/Low Code Solutions

Stakeholder Management

Problem Solving

Process Documentation

Collaboration

Education

Bachelor’s degree in Business, IT, or related field

Tools

UiPath

Power Platform

Salesforce

MS Dynamics

Job description

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Direct message the job poster from London North Eastern Railway

We go beyond. For everyone. Our vision is to be the most loved, progressive and responsible way to travel for generations to come. Now we're looking for the people who can deliver this, every day.

Since we took over on the East Coast mainline, we've been changing the face of rail travel. Our new Azuma train has brought faster journey times, more space and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join.

Bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER.

Are you on board?

Please note this is a 12 month fixed term contract.

We are seeking an experienced Process Designer with a strong technical business analysis background in supporting Robotic Process Automation (RPA) and No/ Low Code Solutions. You will be a key member of our Automation Centre of Excellence, working alongside major stakeholders across the business, and support our exciting Automation Programme in the design and creation of technical artefacts required for the development of cutting-edge automation solutions across LNER.

You will essentially be responsible for analysing, designing, and optimizing business processes to facilitate automation using RPA technology (UiPath) and No/ Low Code tools (Microsoft, Salesforce, etc.). You will bridge the gap between business stakeholders and technical teams, translating business requirements into technical designs and ensuring that automated processes are conceived and designed to be efficient, scalable, and deliver measurable value.

Within this role you will be involved in;

Process Analysis, Design & Documentation:

• Work closely with business stakeholders to understand existing processes, identify inefficiencies/ opportunities for improvement, and map out current workflows and user journeys.
• Collaborate with subject matter experts to design future-state processes optimized for automation.

Technical Requirements Gathering:

• Document business requirements for automation solutions, including inputs, outputs, and decision logics.
• Ensure clarity and completeness of requirements for technical teams.

Feasibility Assessment:

• Assess the feasibility of automating identified processes, considering technical constraints, complexity, and ROI.
• Provide recommendations on process improvements and redesigns to enhance automation potential.

Solution Design & Documentation:

• Ensure designs align with organizational policies, security standards, and best practices.

Collaboration with Development Team:

• Act as the liaison between business users and RPA/ Power Platform developers, clarifying requirements and resolving queries.
• Participate in solution testing, ensuring outputs align with business expectations.

Change Management & Training:

• Support business units in adopting automated solutions through training and user documentation.
• Assist in managing process changes and ensure smooth transition to automated workflows.
• Stay updated with RPA and Low/ No Code solutions, trends, and best practices to drive innovation in process and workflow automation.

What you'll need:

• Strong technical business analysis, process analysis, mapping, design, improvement and optimisation.
• Familiarity with RPA and Low/ No Code tools (e.g., UiPath, Power Platform, MS Dynamics, Salesforce Agentforce, etc.) and their capabilities.
• Proficiency in the use of UiPath tools such as Automation Hub, Process Mining, Dashboards, Insights, etc., are highly desirable
• Excellent communication and stakeholder management skills.
• Analytical mindset with attention to detail and problem-solving abilities.
• Proficient in creating process documentation and workflow diagrams.
• Ability to work collaboratively in cross-functional teams.
• Bachelor’s degree in business, IT, or a related field (or equivalent experience).
• Extensive experience in process design, process analysis, or similar roles.
• Exposure to RPA projects and other automation tools is a must for this role.
• Knowledge of Lean Six Sigma or other process improvement methodologies is a plus.
• Certifications in RPA tools and/or business/process analysis are highly desirable.

Apply now!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Engineering and Information Technology

• Industries

  Rail Transportation

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