Automation Parts Inside Sales Specialist

Ralakde Automation UK; Newcastle-under-Lyme; On-site; GBP 25,000 - 35,000; Full time

Job summary

Ralakde Automation UK is seeking an Inside Sales Specialist to join our on-site team in Newcastle-Under-Lyme. You will manage inbound and outbound inquiries, qualify leads, and prepare quotations for automation parts, coordinating with operations to confirm availability and pricing.

You’ll maintain the CRM and respond promptly to emails and calls to support revenue growth. The ideal candidate has strong sales and customer-service skills, experience with CRM and data entry, and a proactive,

Qualifications

• Candidates should possess strong Inside Sales and Lead Generation skills, including experience handling inbound/outbound calls and converting inquiries into orders.
• Candidates should possess Customer Service and Customer Satisfaction skills, with a focus on building trust, resolving issues, and supporting repeat business.
• Candidates should possess excellent Communication skills, both written and verbal, with the ability to explain technical information clearly and professionally.
• Relevant experience in industrial automation, manufacturing, or technical product sales is highly beneficial.
• Proficiency with CRM systems, basic MS Office tools, and data entry is preferred.
• Strong organizational skills, attention to detail, and the ability to manage multiple inquiries and tasks simultaneously.
• Self-motivated, target-oriented, and comfortable working in a fast-paced, on-site sales environment.

Responsibilities

• Managing inbound and outbound sales inquiries.
• Qualifying leads and preparing quotations for automation parts.
• Coordinating with operations and technical teams to confirm availability, pricing, and delivery timelines.
• Maintaining the CRM system and responding promptly to emails and calls.
• Building long-term customer relationships and supporting revenue growth.

Skills

Inside Sales

Lead Generation

Customer Service

Communication

CRM Systems

MS Office

Data Entry

Organizational Skills

Self-motivated

Target-driven

Tools

CRM systems

MS Office

Job description

Ralakde Automation UK is seeking an Inside Sales Specialist to join our on-site team in Newcastle-Under-Lyme. You will manage inbound and outbound inquiries, qualify leads, and prepare quotations for automation parts, coordinating with operations to confirm availability and pricing.

You’ll maintain the CRM and respond promptly to emails and calls to support revenue growth. The ideal candidate has strong sales and customer-service skills, experience with CRM and data entry, and a proactive,