Automation Maintenance Assistant – Warehouse Solutions

Dematic; Ellistown; On-site; GBP 21,000 - 27,000; Full time

Job summary

Dematic is seeking a Maintenance Assistant to join their Customer Services team in the UK. You will carry out first line fault responses on automated material handling equipment and support daily maintenance tasks alongside a Maintenance Technician, while maintaining professional customer relations.

You will work within Safe Systems of Work and be flexible to day, night shifts and weekends to help ensure continuous service delivery and improvements across the site.

Qualifications

• Basic understanding of mechanical and electrical machinery.
• Experience working in a warehouse or automated environment.
• Fair/Good IT skills.
• Good communication, numeracy and written skills with a strong customer focus.
• Strong Health & Safety mindset.
• Willingness to work day, night shifts and weekends.
• Ability to work with and contribute to a high performing team.
• Input ideas into the team to help site and team improvements.

Responsibilities

• Carry out first line response to faults, blockages and issues on or around automated material handling equipment.
• Carry out tasks under limited supervision within approved guidelines and follow Safe Systems of Work, Risk Assessments and method Statements.
• Receive and complete work orders within planned or reactive work assignments.
• Resolve faults / blockages / issues within agreed timescales to ensure service delivery.
• Comply with Health & Safety legislation at all times.
• Assist the Maintenance Technician with daily maintenance tasks and help them resolve breakdowns.
• Represent the company in a professional manner and maintain customer relations.
• Be proactive to help with efficiency of the system and reduce breakdowns.

Skills

Mechanical / Electrical knowledge

Warehouse environment experience

IT literacy

Communication skills

Health & Safety mindset

Flexibility with shifts

Job description

Dematic is seeking a Maintenance Assistant to join their Customer Services team in the UK. You will carry out first line fault responses on automated material handling equipment and support daily maintenance tasks alongside a Maintenance Technician, while maintaining professional customer relations.

You will work within Safe Systems of Work and be flexible to day, night shifts and weekends to help ensure continuous service delivery and improvements across the site.