Automation Coordinator

Mitie Group plc.; Stoke Pound; On-site; GBP 26,000 - 34,000; Full time

Job summary

Mitie Group plc in the United Kingdom is seeking an Automation Coordinator to support the growth phase of the business. The role includes coordinating bookings, handling calls and emails, and managing data entry to streamline operations.

Based at our Rockpower offices in Bromsgrove, the successful candidate will be within a 25 minute radius and work with a small team, assisting admin colleagues during busy periods.

Qualifications

• Excellent communication and interpersonal skills.
• Organisational skills and the ability to prioritise workload.
• IT literate with good typing skills and proficient with Outlook, Word and Excel.
• Time management and prioritisation abilities.
• Customer service skills and client-focused approach.
• Problem-solving and ability to propose creative solutions.
• Able to work collaboratively in a team and take direction.

Responsibilities

• Booking accommodation for Automation staff.
• Answering incoming telephone calls.
• Email communications to clients and employees.
• Database entry and updating spreadsheets.

Skills

Communication

Organisational skills

IT literacy

Time management

Customer service

Problem solving

Teamwork

Job description

Automation Coordinator

CAPTION:

• Company: Mitie
• Salary: Not specified
• Hours: Full-time
• Location: B60 3DX
• Job type: Permanent
• Posting date: 1 Sept 2026
• Closing date: 1 Oct 2026

Summary

This is a fantastic opportunity to join RHI Industrials Ltd, a successful security company who specialise in Security / Access Control Systems to some of the UK's largest Utility companies across the UK, to join as an Automation Coordinator and help to develop the business during an exciting phase of growth.

The coordinator will be working out of our Rockpower offices based in Bromsgrove, so the candidate will ideally be within a 25 minute radius.

Essential Competencies:

• Excellent communication and interpersonal skills
• Organisational skills
• IT literate with good typing skills and confident using a range of Microsoft Office programmes including Outlook, Word and Excel.
• Time management skills and the ability to prioritise their workload effectively
• Customer service skills
• Problem-solving skills and the ability to come up with creative solutions to issues
• Able to work with a team, take direction from others and collaborate effectively
• Must be willing to help out their admin colleagues during periods of heavy workload.

Role & Responsibilities:

• Booking of accommodation for our Automation staff.
• Answering incoming telephone calls
• Email communications to clients and to employees.
• Database entry
• Updating spreadsheets