Accommodation & Logistics Coordinator

Mitie Group plc.; Matfen; On-site; GBP 22,000 - 28,000; Full time

Job summary

Mitie is seeking an Accommodation & Logistics Coordinator to support our field staff by booking accommodation, handling calls, and maintaining records. You will communicate with clients and employees, enter data, and keep spreadsheets up to date from our Matfen offices.

The role requires strong organisation, great communication, and a team-focused approach to help manage workload during busy periods.

Qualifications

• Excellent communication and interpersonal skills.
• Organisational skills and ability to prioritise workload.
• IT literate with good typing skills using Outlook, Word and Excel.
• Time management and ability to prioritise tasks.
• Customer service skills and problem solving.
• Teamwork and collaboration with admin colleagues during peaks.

Responsibilities

• Booking of accommodation for field staff.
• Answering incoming telephone calls.
• Email communications to clients and employees.
• Database entry.
• Updating spreadsheets.

Skills

Excellent communication

Organisational skills

IT literate

Typing skills

Microsoft Office

Time management

Customer service

Teamwork

Ability to work under heavy workload

Job description

Accommodation & Logistics Coordinator

Company:

Mitie

Salary:

Not specified

Hours:

Full-time

Location:

NE20 0RQ

Job type:

Permanent

Posting date:

1 Sept 2026

Closing date:

1 Oct 2026

Summary

This is a fantastic opportunity to join RHI Industrials Ltd, a successful security company who specialise in Security / Access Control Systems to some of the UK's largest Utility companies across the UK, to join as an Accommodation & Logistics Coordinator and help to develop the business during an exciting phase of growth.

The successful candidate will be working at our Head Offices in Matfen, Newcastle Upon Tyne NE20 0RQ. The offices are located around 15 mins from Hexham and 30 minutes from Newcastle City Centre.

Essential Competencies:

• Excellent communication and interpersonal skills
• Organisational skills
• IT literate with good typing skills and confident using a range of Microsoft Office programmes including Outlook, Word and Excel.
• Time management skills and the ability to prioritise their workload effectively
• Customer service skills
• Problem-solving skills and the ability to come up with creative solutions to issues
• Able to work with a team, take direction from others and collaborate effectively
• Must be willing to help out their admin colleagues during periods of heavy workload.

Role & Responsibilities:

• Booking of accommodation for our field based staff.
• Answering incoming telephone calls
• Email communications to clients and to employees.
• Database entry
• Updating spreadsheets