Automation and Digital Lead

Conexus Healthcare; Wakefield; Hybrid; GBP 47,000 - 54,000; Full time

Benefits offered by this job

NHS Pension Scheme

27 days annual leave plus bank holiday

Buy/sell annual leave

Hybrid working

Laptop and mobile phone

Sick pay and enhanced family leave

Training and development opportunities

Based at Sandal Castle Medical Centre

Job summary

Conexus Healthcare is seeking an Automation and Digital Lead to streamline HR, payroll, finance, and clinical support processes using Microsoft 365 tools such as Power Automate, SharePoint and Power BI. You will redesign manual workflows and drive adoption across teams.

The role emphasizes data security, NHS alignment, and governance, with hybrid working and travel within the Wakefield District. Experience with NHS settings and GP systems is valued.

Qualifications

• Experience leading process improvement or digital change projects from start to finish.
• Hands-on experience building automated workflows or digital forms.
• Strong working knowledge of Microsoft 365, SharePoint and Power Automate.
• Good understanding of UK GDPR and data security.
• Ability to explain technical ideas in plain language and drive change.

Responsibilities

• Lead redesign of paper-based and manual processes using digital tools and automation.
• Oversee HR, payroll, finance, workforce and clinical support workflow automation.
• Implement and govern Microsoft 365 setup and relationships with providers.
• Collaborate across Wakefield districts to enable efficient, compliant processes.
• Promote AI governance and safe data handling practices.

Skills

Microsoft 365

SharePoint

Power Automate

Power BI

Power Apps

Data analysis

Process mapping

AI governance

NHS data security

Communication

Education

Bachelor's degree or equivalent

CPD/continuing development

Lean Six Sigma / QSIR or similar

Power Platform certification

PRINCE2 or Agile PM

Tools

Power Automate

SharePoint

Power BI

Power Apps

SystmOne / EMIS Web

DSPT toolkit knowledge

Job description

£46,631 to £54,402 per year | 37.5 hours per week | Permanent

Do you love finding a better way to do things? Can you turn a messy, manual process into something simple that just works? If so, we'd love to hear from you.

Conexus Healthcare is the GP federation for Wakefield. We support all 34 GP practices and seven Primary Care Networks (PCNs), covering around 400,000 patients. As a community interest company, everything we do is about better care for local people.

About the role

As our first Automation and Digital Lead, you'll look across our HR, payroll, finance, workforce and clinical support teams. You'll find paper-based, repetitive and time-consuming processes and redesign them using digital tools. Much of this will use Microsoft 365, including Power Automate, SharePoint, Microsoft Forms and Power BI.

You'll also lead on our digital setup. That includes:

• Managing our Microsoft 365 environment, working closely withthe Health Informatics Service
• Acting as the main contact with our system providers, suchas People HR and Lantum
• Helping to shape our policies and governance on the safe andresponsible use of artificial intelligence (AI)

You’ll work with colleagues at every level to understand how work really happens. Then you’ll help them adopt new ways of working that stick. The result will be more time for our people to focus on practices, PCNs and patients.

Main duties of the job

What were looking for

• Experience leading process improvement or digital change projects from start to finish
• Hands‑on experience building automated workflows or digital forms
• Strong working knowledge of Microsoft 365, especially SharePoint and Power Automate
• A good understanding of UK General Data Protection Regulation (UK GDPR) and data security
• The ability to explain technical ideas in plain language and bring people along with change

Experience in the NHS or primary care would be a bonus, as would familiarity with SystmOne or EMIS Web. We’d also love to hear from you if you’ve used Power Apps or AI tools in a business setting.

About us

What we offer

• Access to the NHS Pension Scheme
• 27 days annual leave plus bank holidays, rising to 33 dayswith service
• The option to buy and sell annual leave
• Flexible hours between 8am and 6pm, with hybrid working
• Laptop and mobile phone
• Company sick pay and enhanced family leave pay (subject toservice)
• Salary sacrifice schemes
• Training and development opportunities
• You’ll be based at Sandal Castle Medical Centre and will travel across the Wakefield District.

Job responsibilities

The Automation and Digital Lead will make our ways of working simpler, faster and more reliable. You will find manual, paper-based and repetitive processes across Conexus and redesign them using digital tools and automation. You will lead this work across our HR, payroll, finance, workforce and clinical support teams. Much of it will use our Microsoft 365 platform, including SharePoint, Microsoft Forms, Power Automate and Power BI. You will work closely with colleagues at every level to understand how work really happens. You will then help teams adopt better ways of working that last. The aim is to free up time for our people to focus on supporting practices, PCNs and patients.

Person Specification

Attributes

• Able to explain technical ideas in plain language.
• Builds trust and brings people along with change.
• Organised and able to manage several projects at once.
• Curious and keen to keep learning.
• Experience coaching or training others

Experience

• Leading process improvement or digital change projects from start to finish.
• Building automated workflows or digital forms.
• Mapping and redesigning processes with frontline teams.
• Measuring and reporting benefits.
• Working in the NHS, primary care or a similar regulated setting.
• Automating HR, payroll, finance or workforce processes.
• Working with AI tools in a business setting.

Qualifications

• Degree or equivalent experience in a relevant field.
• Evidence of continuing professional development.
• Recognised improvement qualification such as Lean Six Sigma, Green Belt, NHS Quality, Service Improvement and Redesign (QSIR) or similar.
• Microsoft Power Platform certification.
• Project management qualification such as PRINCE2 or Agile.

Skills and Knowledge

• Strong working knowledge of Microsoft 365, including SharePoint and Power Automate.
• Process mapping methods.
• Data analysis and reporting.
• Good understanding of UK GDPR and data security.
• Power BI and Power Apps.
• NHS Data Security and Protection Toolkit (DSPT).
• Knowledge of PCN and GP federation structures.
• Familiarity with SystmOne and other GP clinical systems such as EMIS Web, including their reporting and data extraction tools.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.