Automation, AI & Process Improvement Intern (Placement Year)

Bayerische Motoren Werke Aktiengesellschaft; Farnborough; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Great pay

27 days holiday pro rata

Pension scheme

On-site restaurant

Advantages scheme

Job summary

BMW Group in Farnborough, United Kingdom, offers a Customer Journey & Process Management placement year starting July 2027. You will help govern and improve customer journeys and processes, supporting automation, data analysis, and AI initiatives to drive efficiency and better customer outcomes.

The role involves stakeholder engagement, process mapping, data-driven reporting, and continuous improvement using Lean Six Sigma methodologies.

Qualifications

• Pursuing or recently completed degree in data-related field.
• Strong analytical and problem-solving abilities.
• Interest in data-driven process improvement and innovation.

Responsibilities

• Support governance and monitoring of customer journeys and processes.
• Attend stakeholder meetings to understand challenges and suggest improvements.
• Assist with process documentation and governance reporting.
• Support automation and AI initiatives by analyzing opportunities.
• Aid in Lean Six Sigma-based continuous improvement activities.
• Analyze data trends and contribute to action-oriented recommendations.

Skills

Analytical thinking

Problem solving

Stakeholder engagement

Python

SQL

Education

Data Science / related degree

Tools

Excel

Power BI

Python

SQL

Job description

BMW Group in Farnborough, United Kingdom, offers a Customer Journey & Process Management placement year starting July 2027. You will help govern and improve customer journeys and processes, supporting automation, data analysis, and AI initiatives to drive efficiency and better customer outcomes.

The role involves stakeholder engagement, process mapping, data-driven reporting, and continuous improvement using Lean Six Sigma methodologies.