Autocentre Manager: Lead Team, Drive Growth & Bonus

Halfords; Leeds; On-site; GBP 36,000 - 51,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Cycle to Work Scheme

GP Access 24/7

Share save scheme

Pension Scheme & Life Assurance

Job summary

Halfords is seeking an Autocentre Centre Manager in Leeds to lead the team, drive customer excellence, and manage performance. The role focuses on ensuring a top customer journey, achieving targets, and delivering results in a fast-paced automotive service environment.

You will be responsible for coaching staff, maintaining safety standards, and contributing to business growth, with ongoing progression opportunities within Halfords.

Qualifications

• Fantastic leadership and team management skills within the automotive or similar industry.
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

Responsibilities

• Lead the Autocentre team to deliver outstanding customer journeys and service quality.
• Drive business performance and achieve KPIs while maintaining high customer satisfaction.
• Ensure compliance with Health and Safety standards and company policies.
• Coach and train staff, providing in-the-moment development and feedback.

Skills

Team leadership

Customer satisfaction

Coaching

Health & Safety

KPI management

Communication

IT literacy

Time management

Driving licence

Tools

In-house systems

Job description

Halfords is seeking an Autocentre Centre Manager in Leeds to lead the team, drive customer excellence, and manage performance. The role focuses on ensuring a top customer journey, achieving targets, and delivering results in a fast-paced automotive service environment.

You will be responsible for coaching staff, maintaining safety standards, and contributing to business growth, with ongoing progression opportunities within Halfords.