Autocentre Leader: Drive Growth & Customer Experience

Halfords; Wotton-under-Edge; On-site; GBP 33,000 - 55,000; Full time

Benefits offered by this job

5.6 weeks leave

50% off garage bills

25% off Halfords products

Share save scheme

Health cash plan

Pension & Life Assurance

Job summary

Halfords is seeking a Centre Manager to lead the team and drive a great customer journey in our Autocentre network. The role focuses on coaching, performance, and compliance to deliver outstanding results.

You’ll benefit from a strong base salary, OTE up to £55,378 with an uncapped monthly bonus averaging about £11,000 per year, plus extensive retail and automotive benefits and progression opportunities.

Qualifications

• Fantastic leadership and team management skills within the automotive or similar industry
• Experience delivering high customer satisfaction and displaying effective management.
• Engaging and motivational, coaching-based approach to team development and able to provide in the moment training.
• Experience of meeting compliance standards across Health and Safety
• Experienced with high sales turnover and managing KPI’s
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management
• A current valid driving licence

Skills

Leadership & team management

Customer satisfaction

Coaching-based training

Health & Safety compliance

Sales/KPIs management

Communication (oral & written)

IT proficiency

Time management

Driving licence

Tools

In-house systems

Job description

Halfords is seeking a Centre Manager to lead the team and drive a great customer journey in our Autocentre network. The role focuses on coaching, performance, and compliance to deliver outstanding results.

You’ll benefit from a strong base salary, OTE up to £55,378 with an uncapped monthly bonus averaging about £11,000 per year, plus extensive retail and automotive benefits and progression opportunities.