Autocentre Centre Manager - Lead Team and Drive Service

Halfords; Bicester; On-site; GBP 40,000 - 56,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Health Cash Plan

Pension Scheme & Life Assurance

Cycle to Work Scheme

Staff discounts

Job summary

Halfords is seeking a Centre Manager in Oxfordshire to lead the Autocentre team, oversee daily operations, and drive the customer journey from start to finish. You will manage KPIs, coach staff, and ensure safety standards while maintaining high sales performance.

The role offers an uncapped bonus scheme and progression opportunities within the UK’s largest automotive service business.

Qualifications

• Leadership experience in automotive or similar industry.
• Track record delivering high customer satisfaction.
• Engaging, coaching-based approach to team development.

Responsibilities

• Lead and develop the Autocentre team to drive performance.
• Ensure excellent customer journeys and satisfaction.
• Manage KPI delivery and health & safety compliance.
• Oversee high sales turnover and deliver training as needed.
• Communicate effectively with staff and stakeholders.

Skills

Leadership

Customer focus

Coaching & development

Health & safety compliance

Sales leadership

Communication

IT literate

Time management

Valid driving licence

Tools

In-house systems

Job description

Halfords is seeking a Centre Manager in Oxfordshire to lead the Autocentre team, oversee daily operations, and drive the customer journey from start to finish. You will manage KPIs, coach staff, and ensure safety standards while maintaining high sales performance.

The role offers an uncapped bonus scheme and progression opportunities within the UK’s largest automotive service business.