Autocentre Manager: Lead Team & Drive Service Excellence

Halfords; Liversedge; On-site; GBP 36,000 - 51,000; Full time

Benefits offered by this job

Health Cash Plan

Pension Scheme

Life Assurance

Share save scheme

Discounts

Job summary

Halfords in West Yorkshire is seeking a Centre Manager to lead the Autocentre team and ensure an outstanding customer journey.

You will drive business performance with a structured coaching approach, manage KPIs, and support training and compliance across Health and Safety. The role offers a strong bonus opportunity and a comprehensive benefits package.

Join a leading UK automotive services business with clear progression and flexible development schemes.

Qualifications

• Strong leadership and team-management experience in automotive or similar industry.
• Proven track record of delivering high customer satisfaction.
• Coaching-based approach to team development and training.
• Experience with Health and Safety compliance.
• Ability to manage KPI and sales targets.
• Excellent verbal and written communication.
• Proficient IT skills and willingness to learn in-house systems.
• Valid driving licence.

Responsibilities

• Lead Autocentre team to deliver excellent customer journey.
• Drive business performance and achieve KPIs.
• Provide in-moment coaching and training.
• Ensure Health and Safety compliance across the site.
• Manage high sales turnover and KPI achievement.
• Communicate effectively with customers and staff.

Skills

Leadership

Team management

Customer satisfaction

Communication

Time management

Driving licence

Tools

In-house systems

Job description

Halfords in West Yorkshire is seeking a Centre Manager to lead the Autocentre team and ensure an outstanding customer journey.

You will drive business performance with a structured coaching approach, manage KPIs, and support training and compliance across Health and Safety. The role offers a strong bonus opportunity and a comprehensive benefits package.

Join a leading UK automotive services business with clear progression and flexible development schemes.