Autocentre Centre Manager: Lead Team & Customer Focus

Halfords; West Midlands; On-site; GBP 41,000 - 50,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

50% off garage bills

Cycle to Work Scheme

Wagestream - early access to salary

GP Access 24/7

Job summary

Halfords Autocentres in the UK is seeking a Centre Manager to lead the team to deliver a first-class customer journey and drive business performance. You will oversee daily operations, coach colleagues, and ensure high standards of safety and compliance.

This role offers an uncapped bonus with a base salary of £40,912 and on-target earnings up to £50,312. A 5-day week, progression and training schemes, and a comprehensive benefits package are included.

Qualifications

• Proven leadership and team management in automotive or similar sector.
• Experience delivering high customer satisfaction and managing KPIs.

Responsibilities

• Lead and develop the Autocentre team to ensure excellent customer journeys.
• Drive business performance and achieve targets while maintaining compliance.
• Provide in-the-moment training and coaching to staff.

Skills

Leadership

Team management

Customer experience

Coaching

Health and safety

Sales/KPIs

Communication

IT proficiency

Time management

Driving licence

Job description

Halfords Autocentres in the UK is seeking a Centre Manager to lead the team to deliver a first-class customer journey and drive business performance. You will oversee daily operations, coach colleagues, and ensure high standards of safety and compliance.

This role offers an uncapped bonus with a base salary of £40,912 and on-target earnings up to £50,312. A 5-day week, progression and training schemes, and a comprehensive benefits package are included.