Autocentre Centre Manager — Lead Teams, Elevate Experience

Halfords; Colchester; On-site; GBP 37,000 - 58,000; Full time

Benefits offered by this job

5.6 weeks’ annual leave

Up to 50% off garage bills

25% off Halfords products

Discounts on groceries, insurance, and

Family & Friends Discount Events

Trade Price Bike & Cycle to Work

Wagestream access to salary in advance

GP access 24/7

Share save scheme

Health Cash Plan

Pension & Life Assurance

Job summary

Halfords is seeking a Centre Manager in Colchester, Essex, to lead the autocentre team and ensure exceptional customer journeys. You will manage performance, drive sales targets, and coach staff through training initiatives.

The role offers a base salary of £37,459–£58,078 with an uncapped monthly bonus and progression opportunities. This full-time, on-site position comes with extensive benefits including generous leave, discounts, and health plans.

Qualifications

• Fantastic leadership and team management skills within the automotive or similar industry.
• Experience delivering high customer satisfaction and effective management.
• Engaging and motivational, coaching-based approach to team development and on-the-job training.
• Experience of meeting compliance standards across Health and Safety.
• Experience with high sales turnover and managing KPI's.
• Excellent communication skills, verbally and written.
• IT Proficient, with the willingness to learn in-house systems.
• Good time management.
• A current valid driving licence.

Responsibilities

• Lead the autocentre team to deliver an excellent customer journey and satisfaction.
• Drive business performance and achieve targets through effective team leadership.
• Provide coaching and development to team members and ensure training is completed.
• Maintain compliance with Health and Safety standards and company policies.
• Contribute to growth by managing KPI performance and customer demand.

Skills

Leadership

Customer focus

Coaching

Health & Safety

Sales/KPIs

Communication

IT skills

Time management

Driving licence

Job description

Halfords is seeking a Centre Manager in Colchester, Essex, to lead the autocentre team and ensure exceptional customer journeys. You will manage performance, drive sales targets, and coach staff through training initiatives.

The role offers a base salary of £37,459–£58,078 with an uncapped monthly bonus and progression opportunities. This full-time, on-site position comes with extensive benefits including generous leave, discounts, and health plans.