Auto Warranty Admin Apprentice

Pentagon Group; Barugh Green; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Holiday entitlement

Friend referral scheme

Discounted days out

Retail discounts

Funded qualifications

Manufacturer training

Salary finance

Employee assistance programme

Pension scheme

Referral payments for family & friends

Job summary

Pentagon Motor Group is seeking an Apprentice Warranty Processor at our Barnsley dealership. You will be integral to submitting and monitoring warranty claims, processing invoices, and liaising with the Service team to keep work in progress on track.

The role requires strong administration skills, attention to detail, and a customer-focused mindset. Training will be provided, with a supportive team and a clear career path in retail automotive services.

Qualifications

• Previous administration experience is required.
• Demonstrate excellent computer skills and attention to detail.
• Be customer focused with strong communication.
• Be methodical, organised and able to meet deadlines.
• Open to training and working well in a team.
• Experience in the motor trade is advantageous.

Responsibilities

• Process warranty/retail invoices.
• Liaise with Service team and manage work in progress.
• Communicate with manufacturers to resolve submission issues.
• Follow processes to ensure successful warranty claims.
• Reconcile paid claims and maintain warranty records.
• Keep up to date with warranty bulletins and inform colleagues.
• Ensure all job cards meet standards and bulletins for compliance.

Skills

Administration

Customer focus

Computer skills

Attention to detail

Process driven

Team player

Willing to train

Motor trade experience

Job description

Pentagon Motor Group is seeking an Apprentice Warranty Processor at our Barnsley dealership. You will be integral to submitting and monitoring warranty claims, processing invoices, and liaising with the Service team to keep work in progress on track.

The role requires strong administration skills, attention to detail, and a customer-focused mindset. Training will be provided, with a supportive team and a clear career path in retail automotive services.