Auto Parts Sales Advisor — Build Relationships & Grow

Euro Car Parts Ltd.; Birmingham; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Career Growth

Pension Contributions

Life Assurance

Job summary

Euro Car Parts Ltd. is seeking a customer-focused Sales Advisor to deliver outstanding service and build lasting client relationships in our Birmingham branch. You will turn conversations into results by understanding customer needs and offering LKQ Euro Car Parts products and solutions.

You will work with internal teams to meet customer requirements, improve margins, and ensure timely callbacks. A friendly, proactive approach and strong communication skills are essential for success.

Qualifications

• A passion for and experience in delivering fantastic customer service.
• Previous experience in a sales advisor/customer service position.
• Good communication skills.
• Knowledge of SOP systems.
• To be result driven and highly motivated by delivering and exceeding targets.

Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor
• Working collaboratively with the other areas of the branch, ensuring that the customer needs are met
• Ensure all call backs are completed in a timely manner
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
• Utilising relevant business data to understand the opportunities across all customer bands and product groups

Skills

Customer service

Sales experience

Communication skills

Windows

Office applications

Prioritisation

SOP systems

Target driven

Tools

Microsoft Windows

Microsoft Office

Job description

Euro Car Parts Ltd. is seeking a customer-focused Sales Advisor to deliver outstanding service and build lasting client relationships in our Birmingham branch. You will turn conversations into results by understanding customer needs and offering LKQ Euro Car Parts products and solutions.

You will work with internal teams to meet customer requirements, improve margins, and ensure timely callbacks. A friendly, proactive approach and strong communication skills are essential for success.