Bmw Parts Advisor

Sytner Group; Leicester Forest East; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Enhanced holidays

Maternity/paternity pay

Career development

Long service recognition

Discounted car schemes

High street discounts

Gym discounts

Cycle to work

Volunteer day

Résumé du poste

Sytner Group is seeking a motivated Parts Advisor to join Sytner BMW Leicester. You will help customers identify, search and source parts, and support colleagues with stock management and ordering.

The role involves maintaining a tidy parts stock room, handling enquiries face-to-face and over the phone, and working flexible patterns, including weekends to deliver outstanding service. Join a company offering an industry-leading benefits package and opportunities for development in a diverse,

Qualifications

• Experience in a similar role within the motor industry.
• IT literate with good organisational skills.
• Excellent communication and customer-facing experience.

Responsabilités

• Assist customers with parts identification and sourcing.
• Maintain and manage the parts stock room.
• Order and sell a wide range of vehicle parts.
• Provide high levels of customer service face-to-face and over the phone.

Connaissances

Parts identification

Customer service

IT literacy

Stock control

Description du poste

About the role

Sytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner BMW Leicester.
As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers. You will ensure that all requests are dealt with promptly, and support and assist colleagues and customers with parts identification, searching and sourcing.
You will also ensure that the parts stock room is well maintained and stock levels are managed, by taking responsibility for the ordering and selling of a wide range of vehicle parts and accessories.
Sytner Parts Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.

About you

Ideally, you will have experience in a similar role within the motor industry and be IT literate.
High levels of organisation and attention to detail are required for this role. Fantastic communication skills and customer-facing experience are essential as you will be talking to customers both face to face and over the phone.
We are looking for someone who is passionate about delivering excellent customer service and has the ability to give the best advice on our products and services to our customers.

Why Sytner?

Sytner Group are delighted to provide an industry-leading benefits package.

We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.

• Enhanced Holiday Entitlement – days inc. bank holidays
• Industry-leading Maternity, Paternity and Adoption Pay
• Career Development
• Recognition of Long Service every years
• Discounted Car Schemes
• High Street Discounts
• Discounted Gym memberships
• Cycle to work scheme
• One day a year paid voluntary / community work

At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.

As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.