Audit Technology Support & Implementation Lead

Forvis Mazars LLP; City Of London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Forvis Mazars LLP is seeking an Audit Technology Support & Implementation Manager to lead the day-to-day ATT support delivery across ATTs. You will coordinate between onshore and offshore teams, manage demand from audit teams, and ensure issues are resolved promptly.

You will escalate complex issues, drive service improvements, and report performance to the Director, shaping scalable, quality support as ATT adoption grows.

Qualifications

• Experience in audit technology-enabled environments.
• Experience managing operations or service delivery models.
• Ability to manage competing priorities and high volumes of work.

Responsibilities

• Oversee day-to-day ATT support delivery across all ATTs and ensure SLAs are met.
• Coordinate workload across onshore and offshore teams to align with demand.
• Act as the primary escalation point for complex issues and service risks.
• Monitor support performance metrics and report to the Director of Audit Technology Support and Implementation.

Skills

Audit technology

Stakeholder management

Team coordination

Problem solving

Communication

Tools

Ticketing systems

Job description

Forvis Mazars LLP is seeking an Audit Technology Support & Implementation Manager to lead the day-to-day ATT support delivery across ATTs. You will coordinate between onshore and offshore teams, manage demand from audit teams, and ensure issues are resolved promptly.

You will escalate complex issues, drive service improvements, and report performance to the Director, shaping scalable, quality support as ATT adoption grows.