Audit & Compliance Support Specialist

School Result; Cardiff; Hybrid; GBP 22,320 - 27,280; Full time

Benefits offered by this job

Enhanced parental leave

Generous annual leave

Healthcare plan

Pension scheme with employer contributions

LinkedIn Learning license

Job summary

A leading compliance company is hiring a full-time Customer Service Support Officer in Cardiff. This hybrid role combines customer service with compliance support, contributing to safer workplaces through an accreditation platform. Responsibilities include conducting pre-audit checks, guiding customers, and maintaining compliance standards. Ideal candidates should have strong customer service experience and attention to detail. Benefits include enhanced parental leave and a pension scheme.

Qualifications

• Strong customer service and administrative experience.
• Excellent attention to detail and written English.
• Confident handling enquiries via phone and email.

Responsibilities

• Conduct pre-audit checks on customer documentation.
• Identify missing information and provide feedback to customers.
• Guide customers on improvements needed to pass audits.
• Offer health and safety advice.

Skills

Customer service experience

Attention to detail

Written English

Handling enquiries

Team-oriented mindset

Job description

A leading compliance company is hiring a full-time Customer Service Support Officer in Cardiff. This hybrid role combines customer service with compliance support, contributing to safer workplaces through an accreditation platform. Responsibilities include conducting pre-audit checks, guiding customers, and maintaining compliance standards. Ideal candidates should have strong customer service experience and attention to detail. Benefits include enhanced parental leave and a pension scheme.