ATTENDANT-HEALTH CLUB

Delta Hotels by Marriott Breadsall Priory; Morleymoor; Sur place; GBP 12 000 - 18 000; Temps partiel

Avantages offerts par ce poste

Free Meals on Duty

Uniform Provided

Explore Discounts

Pension Scheme

Employee Assistance Programme

Career Development

Training and Development

Résumé du poste

Delta Hotels by Marriott Breadsall Priory is seeking a part-time Receptionist to join our team in Morleymoor, United Kingdom. You will greet guests, answer calls, assist with memberships and facilities, and manage bookings with a high level of hospitality.

The role requires excellent communication, a welcoming demeanor, and adherence to safety and hygiene standards. Training and career development are provided within Marriott's global network.

Qualifications

• Pool Lifeguard certification preferred.
• First aid training preferred.

Responsabilités

• Greet and welcome guests with a friendly and professional demeanour.
• Answer phone calls and direct them to the appropriate departments.
• Assist guests with inquiries about club services, memberships, and facilities.
• Manage bookings and reservations for club activities and services.
• Maintain accurate records of guest interactions and transactions.
• Handle payments and process transactions for memberships, services, and equipment rentals.
• Ensure cleanliness and organization in the reception area.
• Coordinate with other departments to fulfil guest requests and ensure smooth operations.
• Monitor guest feedback and implement improvements to enhance their experience.
• Follow safety and hygiene protocols to maintain a safe environment.

Connaissances

Pool Lifeguard

First aid

Description du poste

Part time 16 hours.

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities:

• Greet and welcome guests with a friendly and professional demeanour.
• Answer phone calls and direct them to the appropriate departments.
• Assist guests with inquiries about club services, memberships, and facilities.
• Manage bookings and reservations for club activities and services.
• Maintain accurate records of guest interactions and transactions.
• Handle payments and process transactions for memberships, services, and equipment rentals.
• Ensure cleanliness and organization in the reception area.
• Coordinate with other departments to fulfil guest requests and ensure smooth operations.
• Monitor guest feedback and implement improvements to enhance their experience.
• Follow safety and hygiene protocols to maintain a safe environment.

Safety And Company Policies

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.

Preferred Qualifications

• Pool Lifeguard
• First aid

Join us and be part of a team that values excellence, sustainability, and career growth.