Attendance & Punctuality Coordinator - School Team

Marchant Recruitment; Acton; On-site; GBP 24,000 - 32,000; Full time

Job summary

Marchant Recruitment is seeking an Attendance Officer for a school in Acton, London, starting in January. You will monitor pupil attendance, liaise with families and colleagues, and support safeguarding and pastoral teams to improve punctuality and engagement.

You will maintain accurate records, follow up absences promptly and contribute to improvement plans while balancing firm expectations with empathy for diverse family circumstances.

Qualifications

• Previous experience in school administration, attendance, pastoral support or a similar administrative role is desirable.
• Excellent organisational skills and strong attention to detail.
• Confident communication skills when dealing with parents, pupils and school colleagues.
• Ability to maintain accurate records and manage competing priorities.
• Good IT skills and confidence using databases, spreadsheets and school management systems.
• A professional, empathetic and persistent approach to resolving attendance concerns.
• Commitment to safeguarding and the welfare of children.
• The legal right to work in the UK.

Responsibilities

• Monitor daily pupil attendance and punctuality using the school's management information system.
• Follow up unexplained absences and contact parents or carers to establish reasons for non-attendance.
• Maintain accurate attendance registers, records, correspondence and intervention logs.
• Identify attendance patterns, persistent absence and pupils who may require additional support.
• Work with pastoral leaders, safeguarding staff and senior leaders to address attendance concerns.
• Support attendance meetings and help prepare relevant reports and documentation.
• Communicate school attendance procedures clearly and professionally to families.
• Assist with attendance improvement initiatives and monitor progress against agreed targets.
• Handle confidential information sensitively and in accordance with school policies and data protection requirements.

Skills

Organisational skills

Attention to detail

Communication with parents

Record keeping

IT skills

Safeguarding

Work rights in the UK

Tools

School MIS

Databases

Spreadsheets

Job description

Marchant Recruitment is seeking an Attendance Officer for a school in Acton, London, starting in January. You will monitor pupil attendance, liaise with families and colleagues, and support safeguarding and pastoral teams to improve punctuality and engagement.

You will maintain accurate records, follow up absences promptly and contribute to improvement plans while balancing firm expectations with empathy for diverse family circumstances.