Attendance Officer - Lewisham

Marchant Recruitment; Lewisham; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

A supportive, dedicated administrative

Thorough onboarding and training on内部の

Convenient public transport across Lew

Job summary

Marchant Recruitment is seeking an organised Attendance Officer for a secondary school in Lewisham, South East London. The role focuses on daily attendance monitoring, safeguarding compliance, and liaising with parents to address absences.

You will work within pastoral and administrative teams to improve attendance across year groups. Responsibilities include first-day contact with families, data management in SIMS/Arbor/Bromcom, and supporting intervention plans.

Qualifications

• Experience working in a school setting in attendance, administrative, or student support roles.
• Proficiency with school database applications (SIMS, Arbor, Bromcom) and general software (Excel, Word).
• Clear, professional communication with parents; empathy balanced with firmness; confidentiality handling.

Responsibilities

• Daily monitoring of morning/afternoon attendance and investigation of unexplained absences.
• First-day contact with parents via phone, email and text regarding absences.
• Record and update attendance data in MIS (SIMS/Arbor/Bromcom) and identify attendance trends.
• Support with intervention plans and parent meetings to address barriers to attendance.
• Ensure attendance logging aligns with safeguarding guidelines and local authority procedures.

Skills

Experience in school setting

Database proficiency

Communication skills

Tools

SIMS

Arbor

Bromcom

Excel

Word

Job description

Job Title: School Attendance Officer

Location: Lewisham, South East London

Contract Type: Full-Time, Term-Time Only

Start Date: Immediate / As Soon As Possible

About the School

We are seeking an organized and proactive Attendance Officer to join a vibrant, community-focused secondary school in the London Borough of Lewisham. The school is committed to fostering an inclusive and supportive environment where regular attendance and student engagement are prioritized across all year groups.

This key position sits within the school’s pastoral and administrative framework, working directly alongside Heads of Year, Safeguarding Officers, and Senior Leadership to maintain and improve attendance standards across the school.

Key Responsibilities

• Daily Monitoring: Manage morning and afternoon attendance tracking, verifying absent lists and investigating unexplained pupil absences promptly.

• First-Day Contact: Liaise with parents and carers via phone, email, and text communication regarding unexcused or sudden absences.

• Database Management: Record and update attendance data on internal management information systems (such as SIMS, Arbor, or Bromcom), compiling attendance logs and identifying trends.

• Intervention & Liaison: Track persistent absentees, support pastoral teams with attendance intervention plans, and assist with parent meetings to address attendance barriers.

• Compliance & Safeguarding: Align all attendance logging with local authority procedures, child protection standards, and statutory safeguarding guidelines.

Requirements

• Experience: Prior experience working within a school setting in an attendance, administrative, or student support capacity.

• Systems Knowledge: Proficiency with school database applications (e.g., SIMS, Arbor, Bromcom) alongside general administrative software (Excel, Word).

• Communication Skills: Clear, professional telephone and written communication skills, with a balanced approach of empathy and firmness when engaging with parents.

• Personal Qualities: Excellent organizational capability, strong attention to detail, and a tactful approach to handling confidential student matters.

• Safeguarding: An Enhanced DBS check registered on the Update Service (or readiness to undergo an immediate DBS check).

What the School Offers

• A supportive, dedicated administrative and pastoral team.

• Thorough onboarding and training on internal reporting tools.

• Convenient public transport connections across Lewisham and South East London.