Attendance Officer - Hounslow

Marchant Recruitment; Hounslow; On-site; GBP 24,000 - 32,000; Full time

Job summary

Marchant Recruitment seeks a proactive School Attendance Officer for a busy secondary school in Hounslow. You will monitor attendance and punctuality, drive interventions, and maintain accurate records across MIS systems, working with parents and safeguarding teams to support vulnerable students.

The role is full-time, term-time only, with 8:00 AM–4:00 PM hours and start ASAP/next term. Experience in education attendance and strong data skills are essential.

Qualifications

• Experience in a school attendance, welfare, or administrative role within an educational setting.
• Proficiency with school MIS such as SIMS, Arbor or Bromcom.
• Excellent communication and interpersonal skills with empathy, firmness and tact.
• Strong organisational skills and ability to analyse data to spot trends.
• Knowledge of statutory school attendance frameworks and safeguarding procedures.
• Enhanced DBS check on the Update Service (or willingness to complete one).

Responsibilities

• Attendance Tracking: Monitor and record daily registers, identify unauthorised absences, trends and persistent absenteeism.
• Parental Engagement: Contact parents daily regarding unexplained absences and conduct follow-up communications.
• Reporting & Compliance: Maintain records in the MIS and produce attendance statistics for SLT and Local Authority.
• Intervention & Support: Work with Heads of Year and EWOs to create action plans for vulnerable students.
• Home Visits: Conduct occasional visits in line with safeguarding policies.

Skills

Communication

Organizational skills

Data analysis

Interpersonal skills

Safeguarding awareness

Tools

SIMS

Arbor

Bromcom

Job description

School Attendance Officer

Location: Hounslow, West London

Position: Full-Time, Permanent (Term Time Only)

Hours: 8:00 AM – 4:00 PM (Monday – Friday)

Start Date: ASAP / Next Term

About the Role

A welcoming and dynamic secondary school in Hounslow is seeking a proactive and detail-oriented School Attendance Officer to join their student support and administrative team.

In this crucial role, you will lead on monitoring, tracking, and improving student attendance and punctuality across the school. You will work closely with students, parents, pastoral staff, and external agencies to identify attendance barriers and implement effective intervention strategies.

Key Responsibilities

• Attendance Tracking: Monitor and record daily morning and afternoon registers, identifying unauthorized absences, trends, and persistent absenteeism.

• Parental Engagement: Contact parents/carers daily regarding unexplained absences, conducting follow-up calls, emails, and formal attendance meetings.

• Reporting & Compliance: Maintain accurate records on the school MIS (SIMS, Arbor, or Bromcom) and produce weekly/monthly attendance statistics and statutory reports for the Senior Leadership Team (SLT) and Local Authority.

• Intervention & Support: Collaborate with Heads of Year, Safeguarding Leads, and Educational Welfare Officers (EWOs) to create action plans for vulnerable students.

• Home Visits: Conduct occasional home visits when necessary in line with school safeguarding and attendance policies.

Key Requirements

• Previous experience in a school attendance, welfare, or administrative role within an educational setting.

• Proficiency with school management information systems such as SIMS, Arbor, or Bromcom.

• Excellent communication and interpersonal skills, with the ability to handle sensitive situations with empathy, firmness, and tact.

• Strong organizational skills and the ability to analyze data to spot trends and patterns.

• Knowledge of statutory school attendance frameworks and safeguarding procedures.

• Enhanced DBS check on the Update Service (or willingness to complete one).

What the School Offers

• A supportive and collaborative pastoral and administrative team.

• Comprehensive onboarding and professional development opportunities.

• Excellent transport links across West London (Piccadilly Line, National Rail, and local bus routes).

• Generous term-time working model.