Attendance Officer - Richmond

Marchant Recruitment; England; Presencial; GBP 20 000 - 24 000; Tempo integral

Resumo da oferta

Marchant Recruitment is seeking a diligent School Attendance Officer for a secondary school in Richmond, South West London. This full-time, term-time only post focuses on driving pupil attendance and punctuality within pastoral and administrative teams.

The role involves daily attendance monitoring, first-day contact with parents, and data management across systems like SIMS, Arbor, or Bromcom. Strong communication and safeguarding compliance are essential.

Qualificações

• Experience in a school attendance/admin/pastoral support role.
• Proficient with SIMS/Arbor/Bromcom and Excel.
• Excellent telephone manner and written communication with diplomacy and firmness when speaking with parents.
• High attention to detail and confidentiality.
• Enhanced DBS check on Update Service or willingness to obtain DBS check.

Responsabilidades

• Daily Monitoring: Manage attendance registers and process absence reports promptly.
• First-Day Response: Contact parents via telephone, email, or messaging regarding absences.
• Data Management: Maintain attendance records in the school MIS (SIMS/Arbor/Bromcom) and generate weekly/monthly reports.
• Intervention & Support: Identify patterns of persistent absence and assist with attendance panels and early interventions.
• Compliance & Statutory Reporting: Align with local authority guidelines and safeguarding requirements.

Conhecimentos

Communication

Attention to detail

Pastoral/attendance experience

Ferramentas

SIMS

Arbor

Bromcom

Excel

Descrição da oferta de emprego

Job Title: School Attendance Officer

Location: Richmond, South West London

Contract Type: Full-Time, Term-Time Only (Long-Term)

Start Date: Immediate / As Soon As Possible

Daily Rate: £110 – £130 per day (or equivalent pro-rata salary dependent on experience)

About the School

We are seeking a diligent and proactive Attendance Officer to join a highly successful secondary school in the London Borough of Richmond upon Thames. The school combines high academic standards with outstanding pastoral care, creating a supportive environment where every pupil is encouraged to reach their full potential.

This crucial role sits within the pastoral and administrative teams, working closely with Heads of Year, Safeguarding Leads, and senior leadership to drive high levels of pupil attendance and punctuality.

Key Responsibilities

• Daily Monitoring: Manage morning and afternoon attendance registers, processing daily absence reports and unexplained absences promptly.

• First-Day Response: Contact parents and carers via telephone, email, and automated messaging systems regarding pupil absences.

• Data Management: Maintain accurate attendance records on the school management information system (e.g., SIMS, Arbor, or Bromcom), generating weekly and monthly attendance reports.

• Intervention & Support: Identify patterns of persistent absence, liaise with pastoral staff, and assist with attendance panels, meetings, and early intervention plans.

• Compliance & Statutory Reporting: Work in line with local authority guidelines and government frameworks regarding legal attendance procedures, fixed penalty notices, and safeguarding requirements.

Requirements

• Experience: Previous experience working within a school environment in an attendance, administrative, or pastoral support role.

• Technical Skills: Strong proficiency with school information databases (such as SIMS, Arbor, or Bromcom) and Microsoft Excel/Office.

• Communication: Excellent telephone manner and written communication skills, with the diplomacy and firmness required when speaking with parents regarding attendance concerns.

• Attributes: High attention to detail, strong organizational skills, and the ability to handle sensitive situations with confidentiality and care.

• Safeguarding: An Enhanced DBS check on the Update Service (or readiness to undergo a full DBS check).

What the School Offers

• A welcoming, supportive administrative and pastoral team within a top-performing school framework.

• Comprehensive training on school systems and safeguarding procedures.

• Convenient transport links across South West London (South Western Railway and District Line connections).