Attendance & Engagement Officer

Marchant Recruitment; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

Marchant Recruitment is seeking an Attendance Officer for a school in Birmingham. You will monitor pupil attendance, follow up absences, and work with pastoral staff and families to promote regular attendance and engagement.

The role emphasizes safeguarding, accurate record-keeping, and proactive communication with parents while supporting strategies to improve attendance. A collaborative, professional approach is essential.

Qualifications

• Experience in attendance, school administration or pastoral support.
• Strong communication and interpersonal skills.
• Excellent organisation and attention to detail.
• Proficient with school databases and Microsoft Office.
• Proactive, professional approach to following up concerns.
• Ability to manage competing priorities and work in a team.
• Commitment to safeguarding and pupil wellbeing.

Responsibilities

• Monitor daily attendance, registers and absence records.
• Contact parents and carers to investigate unexplained absences.
• Identify patterns of absence and escalate concerns.
• Support attendance interventions and improvement plans.
• Prepare attendance reports and maintain records.
• Liaise with pastoral teams and external agencies as required.
• Handle sensitive information with care and confidentiality.

Skills

Strong communication

Interpersonal skills

Organisation

MS Office

Attendance/school admin

Tools

Microsoft Office

Job description

Marchant Recruitment is seeking an Attendance Officer for a school in Birmingham. You will monitor pupil attendance, follow up absences, and work with pastoral staff and families to promote regular attendance and engagement.

The role emphasizes safeguarding, accurate record-keeping, and proactive communication with parents while supporting strategies to improve attendance. A collaborative, professional approach is essential.