Attendance Co-ordinator

Wagatec; Greater London; On-site; GBP 25,000 - 27,000; Full time

Job summary

Harrow, Richmond and Uxbridge College is seeking a well organised administrative and attendance support to the Business and Service Industries School. You will undertake a wide range of administrative responsibilities including diary management, communicating effectively with students, staff and parents, and assisting with arranging class cover.

You will also actively improve student attendance by identifying problems, engaging with at-risk learners, and maintaining student records.

Qualifications

• Minimum of 2 years' administrative experience, preferably in education.
• Excellent customer service, interpersonal and communication skills.
• Good team player who can work flexibly and on own initiative.

Responsibilities

• Provide comprehensive administrative and attendance support to the Business and Service Industries School.
• Diary management and effective communication with students, staff and parents.
• Arrange class cover, meetings and update College systems.
• Monitor and improve student attendance and maintain records.

Skills

Administrative experience

Customer service

Interpersonal skills

Communication skills

Team player

Microsoft Office

IT systems/databases

Tools

Microsoft Office

IT systems/databases

Job description

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Salary: £24,572 to £27,131Actual Salary per annum inclusive of London Weighting

ContractType: Permanent contract

PostType: Full Time

ClosingDate: Sunday 11 October 2026

InterviewDate: To be confirmed

Reference: 100299

We require a well organised, flexible and proactive individual to provide comprehensive administrative and attendance support to the Business and Service Industries School.

You will undertake a wide range of administrative responsibilities including diary management, communicating effectively with students, staff and parents, assisting with arranging cover arrangements for classes, arranging meetings and updating College systems. You will also actively improve student attendance by identifying and acting immediately on problems relating to student attendance, punctuality and progress. You will engage ‘at risk’ learners in person and over the telephone, monitor and maintain student records.

You will have a minimum of 2 years’ administrative experience, with preferably some experience gained in the education sector. You should also have excellent customer service, interpersonal and communication skills, and will have good working knowledge of Microsoft Office packages and experience of using IT systems/databases. You will also have experience of working with people from a disadvantaged background particularly those who are looked after within the Business and Service Industries School (all age groups). You will be a good team player, able to work flexibly and on your own initiative in a fast-paced environment.

Richmond upon Thames College is part of the Harrow, Richmond and Uxbridge College Group (HRUC) and is one of London’s most successful Further Education Colleges providing education and training to 16-19 year old’s and adults from across Richmond, London and Surrey, for over 80 years. We have opened a new building in 2020 and a brand-new technology-focused STEM Centre in 2024.

This exciting and innovative new learning environment is located within the grounds of the current college site, so remains convenient for public transport links – it is adjacent to the A316 and just a short walk from Twickenham rail station and a number of regular London bus routes.

Please note: for individuals who start a term time only role after 1st September, the salary will be pro-rated from the start date to the end of this academic year (31 st August 2026). This ensures that the correct entitlement to pay and holiday pay relative to the portion of the year worked.

Notice for Recruitment Agencies:

HRUC operates with a managed service provider (MSP) for recruitment services. We do not accept unsolicited emails, CVs, or contact from recruitment agencies. Any CVs or information sent to HRUC outside of this process will not be considered or acted upon, regardless of the terms and conditions stated by the agency.

HRUC is an equal opportunities employer. We encourage applications from all people, irrespective of disability, race, gender, age, sexual orientation, transsexual or gender reassignment, marital or civil partnership, religion/faith or pregnancy and maternity leave.

Disclosure and Barring Service checks

HRUC (Harrow, Richmond & Uxbridge Colleges) is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and we expect all staff to share this commitment. To ensure that we meet our safeguarding commitments we will carry out all necessary pre-employment checks, including undertaking an Enhanced Disclosure and Barring check for all successful candidates.

Where references are taken up by the College, it is our policy not to disclose references to candidates.

Rehabilitation of Ex-Offenders

Harrow, Richmond and Uxbridge College (HRUC) is committed to the fair treatment of all applicants, employees, learners, and volunteers, including those with criminal records. We actively promote equality of opportunity and welcome applications from a wide range of candidates, including ex-offenders. Our approach is in line with all relevant and current safeguarding and equality legislation.