ATM Field Service Engineer – North London (4on/4off)

Balance Innovations; Crickhowell; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Uniform provided

Tool kit provided

Company vehicle

Comprehensive job training

Life insurance (x4 salary)

Sickness insurance after 12 months

Store discounts and cashback after 12

Employee wellness programme

Job summary

Brink’s is seeking a friendly ATM Field Service Engineer to join our engineering team in North London. You will perform second-line break-fix and preventive maintenance on a range of ATMs, while delivering excellent customer service and ensuring detailed service documentation.

Flexibility to work 4 on 4 off, with weekend/holiday availability; full-time role within an established security logistics leader. Training and a company vehicle provided.

Qualifications

• Experience as a Field Service Engineer; ATM knowledge desirable.
• Valid UK driver’s license with <=6 points.
• Strong technical and problem-solving skills.
• Excellent customer service and communication.
• Able to work independently and stay organized.
• Willing to work weekends and holidays as needed.
• No live CCJs, IVAs or bankruptcy.

Responsibilities

• Perform second-line break-fix and preventive maintenance on ATMs (Triton, Wincor, NCR).
• Collaborate with customers to identify and resolve issues promptly.
• Provide excellent customer service with professionalism.
• Document all service transactions and repairs.
• Stay updated with product knowledge and industry trends.
• Conduct quality checks to meet company standards.

Skills

Field Service Engineering

ATM knowledge

Driver's license

Technical problem-solving

Customer service

Independent worker

Detail-oriented

Organizational skills

Weekend/holiday flexibility

Job description

Brink’s is seeking a friendly ATM Field Service Engineer to join our engineering team in North London. You will perform second-line break-fix and preventive maintenance on a range of ATMs, while delivering excellent customer service and ensuring detailed service documentation.

Flexibility to work 4 on 4 off, with weekend/holiday availability; full-time role within an established security logistics leader. Training and a company vehicle provided.