ATM Field Service Engineer — York (4 on 4 off)

Brink’s Inc; Crickhowell; On-site; GBP 28,000 - 46,000; Full time

Benefits offered by this job

Annual leave 21 days

Uniform provided

Tool kit provided

Company vehicle

Comprehensive training

Life insurance (3x salary)

Sickness insurance after 12 months

Store discounts

Employee wellness programme

Job summary

Brink’s Inc in York is seeking a customer-focused Field Service Engineer to service ATMs including Triton, Wincor and NCR. You will troubleshoot, repair, and maintain equipment, ensuring high levels of customer satisfaction and documented records of work performed.

The role requires strong technical skills, a valid UK driving license, and flexibility to work 4 on 4 off, including weekends and holidays. Training and a company vehicle are provided.

Qualifications

• Field service engineering experience is required or highly desirable.
• ATM experience is desirable but not mandatory.
• Valid UK driving licence with no more than 6 points.
• Strong technical and problem-solving abilities are essential.

Responsibilities

• Perform second-line break-fix and preventive maintenance on ATMs (Triton, Wincor, NCR).
• Collaborate with customers to identify and resolve issues promptly.
• Deliver excellent customer service with professionalism and courtesy.
• Document all service transactions and repairs accurately.
• Stay updated with product knowledge and industry trends through training.
• Conduct quality checks to ensure repairs meet company standards.

Skills

Technical troubleshooting

Customer service

Communication

Independent work

Detail oriented

Flexibility (weekends)

Job description

Brink’s Inc in York is seeking a customer-focused Field Service Engineer to service ATMs including Triton, Wincor and NCR. You will troubleshoot, repair, and maintain equipment, ensuring high levels of customer satisfaction and documented records of work performed.

The role requires strong technical skills, a valid UK driving license, and flexibility to work 4 on 4 off, including weekends and holidays. Training and a company vehicle are provided.