Asylum Seeker Housing & Welfare Officer

mearsgroup; Belfast City District; Vor Ort; GBP 18.000 - 30.000; Vollzeit

Benefits dieser Stelle

25 days annual leave

Annual Mears Fun Day

Volunteering Leave

Staff perks with Mears Rewards

Family friendly policies

Company Vehicle and Fuel Card

Access to EAP counselling sessions

Zusammenfassung

Mears Group is seeking a Housing Support Officer in Belfast to provide housing management and support to asylum seekers, including welfare and safeguarding. The role combines practical and emotional support with rigorous record-keeping, commitment to compliance, and flexibility for site travel.

Responsibilities include coordinating move-ins/outs, ensuring property standards, and collaborating with care providers and local authorities to deliver tailored support.

Qualifikationen

• Support asylum seekers throughout their application process, ensuring welfare and safeguarding needs are met
• Provide practical and emotional support to individuals and families
• Identify needs and put in place support packages to promote independence
• Work with vulnerable and diverse client groups, including those with mental health needs or challenging behaviours
• Carry out risk assessments and maintain accurate records for audits and compliance
• Communicate effectively with colleagues, service users, local authorities, and partner organisations
• Maintain professional boundaries while being approachable, empathetic, and supportive
• Work independently, showing resilience and initiative
• Flexible and willing to travel between sites
• Hold a full UK driving licence

Aufgaben

• Deliver a high-quality housing management and support service to service users, combining property management with person-centred support.
• Manage a portfolio of homes within an assigned region, ensuring properties are maintained to contractual standards while safeguarding welfare and wellbeing of all service users.
• Coordinate move-ins, move-outs, voids and inspections, monitor key performance indicators, and identify and manage risks.
• Identify service users' support needs through regular assessments and engagement, provide advice and assistance, and work with internal teams and external agencies to ensure appropriate support is in place.

Jobbeschreibung

Mears Group is seeking a Housing Support Officer in Belfast to provide housing management and support to asylum seekers, including welfare and safeguarding. The role combines practical and emotional support with rigorous record-keeping, commitment to compliance, and flexibility for site travel.

Responsibilities include coordinating move-ins/outs, ensuring property standards, and collaborating with care providers and local authorities to deliver tailored support.