Associate, Trade Support

CLSA; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

CLSA in London seeks an experienced operations assistant to support the Sales team with equity settlements knowledge and regulatory awareness. The role rotates between trade support and settlement, requiring accuracy and strong communication.

You will handle end-of-day tasks, client data, reconciliations, NAV/fees dissemination, and collaboration with regional offices to resolve issues.

Qualifications

• Bachelor’s degree holder.
• Minimum 3 years of prior experience within financial services.
• Strong efficiency, numeracy, and attention to detail.
• Good interpersonal skills and ability to collaborate with stakeholders.
• Familiarity with computer systems and MS Office applications.
• Basic understanding of the commercial and regulatory environment.

Responsibilities

• Input client sub account allocations to OMS (Order Management System).
• Complete end-of-day activities.
• Support GDR conversions.
• Coordinate with Sales Traders to ensure accurate reporting of average price and other client information.
• Reconcile client confirmations where applicable.
• Retrieve, collate and distribute client static data to relevant offices.
• Provide operational support for placements including blotter tasks and client letters for transmission to Head Office.
• Resolve ad hoc requests from clients and internal sources.
• Create and monitor trades for residual EMF trades and reconcile confirmations.
• Reconcile stock positions between in-house systems and agent statements; resolve discrepancies.
• Reconcile cash positions between in-house systems and agent statements; resolve discrepancies.
• Disseminate NAV and management fee information.
• Support ad hoc booking of global client EMEA trades.

Skills

Numeracy

Attention to detail

Interpersonal skills

Collaboration

Education

Bachelor's degree

Tools

MS Office

Job description

Position Description

This position is responsible for providing operational support to the Sales team. The position holder must have / acquire through training, knowledge of global equity settlements and the related regulatory environment and have good communication skills. The roles described below are rotated between Trade support and settlement.

KeyAreasofResponsibilities

• Input of client sub account allocations to OMS (Order Management System).
• Completion of ‘end of day’ activities
• Support GDR conversions
• Working with Sales Traders to ensure that average price / other information needed by the client is accurately retrieved and reported.
• Reconciliation of client confirmations (where applicable)
• Retrieval, collation and distribution of client static data to the relevant offices
• Providing operational support in respect of placements including completion of blotter / retrieval of signed letters from clients for onward transmission to Head Office
• Resolving any ad hoc requests from clients / internal sources
• Creation and monitoring of trades for any residual EMF trades
• Reconciliation of confirmations (where applicable for aforementioned trades)
• Reconciliations of stock positions between In house system and agent statements, adhoc resolution,where appropriate.
• Reconciliations of Cash positions between In house system and agent statements, adhoc resolution,where appropriate.
• Dissemination of NAV and management fee information.
• Support Ad Hoc booking of global client EMEA trades

Settlement Duties

• Liason with both Setclear settlement teams, regional offices and client base to resolve settlement issues(pre-matching/ pending settlements and fails)
• Updating relevant settlement related information in the appropriate system
• Resolution of outstanding ‘interest’ claims /fails fees with European client base

General

• Knowledge of, and adherence to the Company’s Environmental Management Systems and policies

Requirements

• Bachelor’sdegreeholder
• Minimum3yearsofpriorexperiencewithinfinancial services
• Strong efficiency, numeracy, and attention to detail
• Good interpersonal skills and ability to collaborate with stakeholders
• Familiarity with computer systems and MS Office applications
• Basic understanding of the commercial and regulatory environment