Trade Support Associate

LevelUP HCS; Greater London; On-site; GBP 42,000 - 62,000; Full time

Job summary

LevelUP HCS is seeking a Trade Support Associate for its Global Markets team in London. This Front Office-facing role works closely with Traders and Sales, supporting the end-to-end trade lifecycle across Equities and Equity Derivatives to ensure accurate booking, validation and lifecycle management.

You will perform controls, engage with Risk, Product Control, Technology and Operations to resolve issues and drive continuous improvements in a fast-paced trading environment.

Qualifications

• Experience in Trade Support, Front Office Support, or Middle Office within Global Markets of an investment bank.
• Strong knowledge of Equities and Equity Derivatives and experience supporting full trade lifecycle.
• Hands-on experience working with Traders and Sales in a Front Office environment.
• Experience using Sophis for trade booking, maintenance, and lifecycle event management is highly desirable.
• Strong understanding of trade controls, reconciliations, operational risk, and post-trade processes.
• Excellent communication and stakeholder management skills.
• Proactive self-starter with strong analytical skills, attention to detail, and ability to perform under pressure.

Responsibilities

• Manage the end-to-end trade lifecycle from capture and validation through to settlement and lifecycle events.
• Support Front Office Traders and Sales with trade bookings, amendments, cancellations, and trade-related queries.
• Monitor and manage lifecycle events across Equity and Equity Derivatives products.
• Perform daily controls, reconciliations, and exception management to minimise operational risk.
• Investigate and resolve booking, settlement, and trade-related issues with Risk, Product Control, Technology, Middle Office and Operations teams.
• Build strong relationships with Front Office stakeholders while delivering a high level of service and operational support.
• Contribute to process improvements, control enhancements, and operational efficiency initiatives.

Skills

Trade lifecycle

Front Office support

Equities

Equity Derivatives

Sophis

Operational risk

Stakeholder management

Attention to detail

Tools

Sophis

Job description

Our client, a leading global investment bank, is seeking a Trade Support Associate to join its Global Markets team in London.

This is a Front Office-facing role where you'll work closely with Traders and Sales, supporting the end-to-end trade lifecycle across Equities and Equity Derivatives. You'll play a key role in ensuring trades are accurately booked, validated, and managed while maintaining a strong control environment and delivering exceptional support to the trading desk.

If you thrive in a fast-paced trading floor environment and enjoy working directly with the Front Office, this is an excellent opportunity to join a high-performing global markets business.

Key Responsibilities

• Manage the end-to-end trade lifecycle, from trade capture and validation through to settlement and lifecycle events.
• Support Front Office Traders and Sales with trade bookings, amendments, cancellations, and trade-related queries.
• Monitor and manage lifecycle events across Equity and Equity Derivatives products.
• Perform daily controls, reconciliations, and exception management to ensure trade accuracy and minimise operational risk.
• Investigate and resolve booking, settlement, and trade-related issues in collaboration with Risk, Product Control, Technology, Middle Office, and Operations teams.
• Build strong relationships with Front Office stakeholders while delivering a high level of service and operational support.
• Contribute to process improvements, control enhancements, and operational efficiency initiatives.

What We're Looking For

• Previous experience in Trade Support, Front Office Support, or Middle Office within the Global Markets division of an investment bank.
• Strong knowledge of Equities and Equity Derivatives, with experience supporting the full trade lifecycle.
• Hands-on experience working directly with Traders and Sales in a Front Office environment.
• Experience using Sophis for trade booking, maintenance, and lifecycle event management is highly desirable.
• Strong understanding of trade controls, reconciliations, operational risk, and post-trade processes.
• Excellent communication and stakeholder management skills.
• A proactive self-starter with strong analytical skills, attention to detail, and the ability to perform under pressure.