Associate Management Surveyor

Workman LLP; London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A Property Management specialist is sought to join a leading firm in London. The role involves managing client relationships, overseeing property management services, and working closely with various teams to enhance service delivery. The ideal candidate will have strong communication skills and experience in managing diverse asset classes. A proactive approach and MRICS qualification are preferred. The company offers a hybrid work model and various employee benefits.

Benefits

Discretionary annual bonus

Healthcare

Life insurance

Wellness programme

Long service additional holidays

Gym membership

Cycle to work

Generous referral bonus

Qualifications

• Experience managing asset classes including offices, industrial and retail parks.
• Support early careers of Graduates and Apprentices.

Responsibilities

• Build and maintain relationships with clients and occupiers.
• Prepare detailed client reports and oversee service charge budgets.
• Supervise and lead team members.

Skills

Communication

Proactiveness

Client Relationship Management

Education

MRICS

Job description

ABOUT THE ROLE

A Property Management specialist to join the Welcome Office team who are responsible for the delivery of an enhanced property management service to occupiers on a portfolio of premium multi-let London offices.

The role will require regular and direct communication with institutional fund management clients and the supervision of a number of other property managers, graduates and on-site staff.

You will work closely with the Property Accounts team to ensure that all financial information is reported accurately. .

WHAT MATTERS MOST IN THIS ROLE

Building and maintaining close professional relationships with clients, occupiers and colleagues is paramount to your success. Pro-activeness and going above and beyond is expected.

You will prepare formal and detailed client reports on the property management service, on a quarterly or ad hoc basis. Working closely with both tenants and clients you will ensure all rental and other income (including occupier indebtedness) is administered and recorded correctly. You will prepare and oversee the service charge expenditure while ensuring occupiers comply with all lease obligations.

Clients may lean on your professional advice and support in connection with value enhancement projects such as rent reviews, lettings, lease arrears or surrenders

Upselling specialist services and utilising knowledge from our Environmental and Sustainability team, Building Surveying services and introducing placemaking initiatives alongside our Activate team, will help to provide holistic service to our clients.

Other duties will include:

• Working with landlords and occupiers to build strong relationships and assist with all other matters relating to the clients’ property portfolio
• Overseeing the quality of service and reporting delivered by all members of the team including regional surveyors.
• Management of the annual insurance renewal process and recharging of premiums.
• Assisting clients in the acquisition and disposal of properties.
• Dealing with occupier applications for consent to assign, sublet and alter.
• Help supervise and lead members in the team and support them through their journey to become chartered.
• Preparation and administration of Service Charge Budgets and Reconciliations

WHAT WE EXPECT FROM YOU

A proactive, practical, and positive approach to work is required.

Excellent and professional communication skills with the ability to build gravitas amongst clients is also paramount.

Experience managing a range of asset classes including offices, industrial and retail parks will be vital to this role.

Being MRICS is preferred. As a senior member of the team you will need to help support the early careers of our Graduates and Apprentices working towards their professional qualification.

WHY WORKMAN?

• Hybrid working to offer you a great work life balance, with a minimum of three days in the office.
• A full-time contract (35 hours a week)
• Discretionary annual bonus and salary reviews.
• Healthcare, life insurance & wellness programme.
• Long service additional holidays, your birthday off and an extra day between Christmas and New Year.
• Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.
• Social events throughout the year including a firm wide Christmas party!
• Generous referral bonus.

ABOUT WORKMAN LLP

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the calibre of our employees and their unique skill sets.

For more information on working for Workman please visit
Our People | Workman LLP

EQUAL OPPORTUNITIES

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010

This job description does not form part of your contract of employment and the duties may be amended from time to time.