Associate, Institutional Sales — Hybrid (London)

Vanda; Greater London; Hybrid; GBP 28,000 - 52,000; Full time

Benefits offered by this job

Hybrid working model with 3 days in‑伦敦

Private healthcare and pension options

Learning and development opportunities

Mentorship, training courses, and行业会议

Regular team socials and annual offsI

Opportunity to develop your career in\

Job summary

Vanda seeks a Sales Associate to support client growth, onboarding, and pipeline development. You will work with the Senior Vice President to manage existing clients and new business opportunities, delivering a seamless onboarding experience and driving maximum value from Vanda's products.

This client-facing role combines sales support, customer success, and pipeline management, offering a path toward a career in institutional sales and client management.

Qualifications

• 1+ years' experience in client success, account management, sales support, or a similar customer-facing role.
• Experience within a data, SaaS, financial services, or research environment is advantageous.
• Excellent interpersonal and communication skills, with the confidence to engage professionally with institutional investors.
• Strong organisational skills with a highly process-driven approach and exceptional attention to detail.
• Experience using CRM systems to manage client interactions and sales activity, with HubSpot experience preferred.
• A proactive self-starter who thrives in a fast-paced and dynamic environment.
• An understanding of financial markets is desirable, with knowledge of positioning, flows, or macro strategy considered a plus.
• Highly organised with the ability to effectively manage multiple accounts, stakeholders, and priorities.

Responsibilities

• Manage operational sales activities including CRM updates, onboarding new trials, sales materials, and pipeline management.
• Work across multiple platforms to support lead generation and prospect identification.
• Monitor client engagement and usage data to identify opportunities to improve product adoption and proactively address potential issues.
• Maintain accurate records within the CRM, tracking client interactions, activity, feedback, and outcomes.
• Join client and prospect calls alongside sales leadership and ensure all follow-up actions are completed efficiently.
• Generate tailored introduction emails and outreach communications for prospective clients based on their specific investment focus and requirements.
• Support the ongoing management of existing client relationships while helping to build and maintain a healthy sales pipeline.
• Work collaboratively across commercial, research, and client-facing teams to deliver a high-quality client experience.

Skills

Client facing

Communication

Organisational skills

Proactive mindset

Tools

HubSpot

Job description

Vanda seeks a Sales Associate to support client growth, onboarding, and pipeline development. You will work with the Senior Vice President to manage existing clients and new business opportunities, delivering a seamless onboarding experience and driving maximum value from Vanda's products.

This client-facing role combines sales support, customer success, and pipeline management, offering a path toward a career in institutional sales and client management.