Associate Director, Sales Data & Strategy

myGwork - LGBTQ+ Business Community; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a skilled Associate Director to lead Sales Data & Strategy. This dynamic role involves optimizing CRM systems and ensuring data governance, making a significant impact on business performance. You will collaborate with cross-functional teams, develop data quality standards, and utilize analytical tools to drive insights. In a supportive and inclusive environment, you will have opportunities for professional growth while contributing to a culture of innovation. If you're passionate about data management and continuous improvement, this role is perfect for you.

Benefits

Comprehensive Healthcare

Retirement Planning

Tuition Reimbursement

Parental Leave

Volunteer Days

Employee Resource Groups

Qualifications

• 4-6 years of experience in B2B SaaS focusing on CRM systems.
• Proven track record in data quality assurance and governance.

Responsibilities

• Enhance CRM data integrity and streamline data processes.
• Develop dashboards and reports to monitor data quality.

Skills

CRM Systems

Data Governance

Data Management

Analytical Skills

Problem-Solving

Education

Bachelor's Degree

Tools

Salesforce

PowerBI

SQL Server

Job description

Fitch Solutions is currently seeking an Associate Director, Sales Data & Strategy based out of our Toronto or London office.

Fitch Solutions is a leading provider of insights, data, and analytics. It informs investment strategies, strengthens risk management capabilities, and helps identify strategic opportunities. Its analysts, lawyers, journalists, and economists offer in-depth views on credit markets/risk, individual credits, ESG, developed and emerging markets, and industry sectors. Fitch Solutions is part of Fitch Group, a global leader in financial information services with operations in over 30 countries. Fitch Group is owned by Hearst.

Join the Fitch Solutions Commercial Team, where your talent for fostering client relationships meets opportunities for professional development and visibility in the financial market intelligence space. Our environment is dynamic and fast-paced, supported by a strong foundation of a leading financial services group. Our diverse portfolio of brands and products reflects our commitment to collaboration and innovation. We offer numerous growth opportunities and a culture that celebrates success. This is where your career can thrive and where you can make a meaningful impact.

About the Team

We are seeking a talented Associate Director, Sales Data & Strategy to join our Fitch Solutions Sales Organization, specifically within the Sales Strategy & Planning team. This role requires expertise in Data governance, CRM systems, and Process optimization to enable strategic decision-making and enhance business performance. The ideal candidate will leverage experience in B2B SaaS environments to lead initiatives that optimize data quality and system functionality.

How You’ll Make an Impact:

Reporting to the Senior Director of Sales Strategy & Planning, the Associate Director will drive the efficiency and effectiveness of our sales data and systems. Responsibilities include enhancing CRM data integrity, streamlining data processes, and providing actionable insights to support our Commercial organization, including Senior Sales Leadership, Sales Ops, and Finance Operations teams.

• Develop and implement data quality standards, processes, and controls to ensure CRM data integrity and accuracy.
• Conduct audits and data cleansing activities to maintain high-quality data.
• Act as the primary contact for resolving day-to-day data issues, ensuring prompt resolution of discrepancies.
• Collaborate with Technology, CRM Ops, and other teams to troubleshoot and resolve data challenges.
• Evaluate and optimize CRM systems and processes for better data management and accessibility.
• Implement automation and tools to streamline data entry and reduce manual errors.
• Establish and enforce a data governance framework, including policies and guidelines for data management and usage.
• Train users on best practices and data governance policies to ensure compliance.
• Work with stakeholders to align data management strategies with business needs.
• Facilitate cross-functional collaboration to support organizational objectives.
• Develop dashboards and reports to monitor data quality and system performance.
• Use analytical tools to identify trends and areas for improvement.
• Lead change management efforts related to data initiatives.
• Stay updated on industry trends and best practices in data management.

You May be a Good Fit if:

• You have 4-6 years of experience in a B2B SaaS company, focusing on CRM systems and data management.
• You have a proven track record in data quality assurance and governance initiatives.
• You have experience resolving complex data issues and optimizing CRM systems.
• You are proficient in CRM platforms like Salesforce and understand data structures and system functionality.
• You are skilled in data management tools, including data cleansing and auditing applications.
• You understand data governance frameworks and best practices.
• You possess strong analytical and problem-solving skills.
• You have excellent verbal and written communication skills.
• You are proactive, innovative, and passionate about continuous improvement.

What Would Make You Stand Out:

• Experience with PowerBI, SAP, SQL Server, data warehouses, and reporting analytics suites.
• Experience leading data strategy or governance initiatives in a commercial setting.

Why Choose Fitch:

• Hybrid Work Environment: 2-3 days in the office, based on location and line of business.
• Culture of Learning & Mobility: Training, leadership development, and mentorship programs.
• Investing in Your Future: Retirement planning and tuition reimbursement.
• Supporting Health & Wellbeing: Comprehensive healthcare offerings.
• Supportive Parenting Policies: Family-friendly policies, including parental leave.
• Inclusive Work Environment: A collaborative workplace with Employee Resource Groups.
• Giving Back: Volunteer days, donation matching, and community opportunities.

Fitch is committed to providing objective, timely, and independent credit opinions. Employees must avoid conflicts of interest to maintain credibility.

Fitch is an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or other protected statuses.

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