Associate Director, Housing Operations & Facilities

Commonwealth Of Virginia; Norwich; On-site; GBP 67,000 - 90,000; Full time

Job summary

Commonwealth Of Virginia seeks an Associate Director of Housing Operations to oversee the day-to-day operations of university housing facilities. You will coordinate maintenance, cleaning, and occupancy, working with Facilities Management to ensure safe and efficient buildings.

The role requires managing a team including a full-time Assistant Director and student staff, aligning services with resident needs and safety standards, and supporting long-range planning and budget priorities.

Qualifications

• Must be able to provide excellent customer service in a dynamic environment.
• Strong written and verbal communication with diverse stakeholders.
• Experience supervising professional and student staff is required.

Responsibilities

• Coordinate day-to-day operations of housing facilities and services.
• Serve as liaison to Facilities Management for maintenance, repairs, and improvements.
• Supervise Assistant Director and student staff; coordinate move-in/out and occupancy.
• Assist in budget management and long-range planning for housing operations.
• Collaborate with vendors, contractors, and other stakeholders to improve operations and customer satisfaction.

Skills

Customer service

Effective communication

Staff supervision

Facilities coordination

Education

Bachelor’s degree

Master’s degree preferred

Job description

Commonwealth Of Virginia seeks an Associate Director of Housing Operations to oversee the day-to-day operations of university housing facilities. You will coordinate maintenance, cleaning, and occupancy, working with Facilities Management to ensure safe and efficient buildings.

The role requires managing a team including a full-time Assistant Director and student staff, aligning services with resident needs and safety standards, and supporting long-range planning and budget priorities.