Associate Director, Client Leadership

GroupM; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an Associate Director, Client Leadership to drive growth initiatives and enhance client relationships. This dynamic role involves strategic planning and collaboration with agency teams to unlock new business opportunities. Ideal candidates will be commercially astute with exceptional communication skills, capable of inspiring teams and clients alike. Join a forward-thinking company that values innovation and teamwork, and make a significant impact in the advertising and marketing landscape.

Qualifications

• Proven experience in client leadership and business development.
• Ability to build and maintain effective relationships.

Responsibilities

• Drive growth initiatives across agency client patch.
• Educate agency teams and maintain client relationships.

Skills

Client Development

Strategic Planning

Stakeholder Management

Communication Skills

Problem Solving

Education

Bachelor's Degree

Master's Degree

Job description

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Title: Associate Director, Client Leadership

Location: Rose Court, London

Reporting to: Director, Client Leadership

Role Overview

The Associate Director, Client Leadership is responsible for unlocking growth opportunities across an agreed agency client patch for Nexus Media Solutions (NMS). They will achieve this through close partnership with the NMS Head of Agency, as well as through building and owning key agency and client relationships, manage projects across their agency and be a driver of growth initiatives.

Responsibilities

Specific responsibilities include but are not limited to:

Client development and agency partnership

• Focus on developing growth clients within NMS including winning business from non-spenders, lapsed clients and protecting business from clients identified at risk
• Independently analyse agency and client patch to spot opportunities for growth through review of client investment and aligning NMS to such opportunities.
• Educate and inspire agency teams regarding NMS including agency showcases, workshops, inductions and updated to capabilities.
• Focus day to day relationships across agency client teams, activation teams, planning teams and clients.
• Build a detailed understanding of your clients, their needs, the business challenges they face and align those to the capabilities of NMS.
• Ensure that revenue targets (monthly/quarterly/annually) are achieved across agency patch by working with investment teams and key NMS stakeholders to cross sell and upsell solutions to clients.
• Maintain an accurate pipeline of allocated agency / clients.
• Facilitates the delivery of growth plan for their clients to drive exponential growth, partnering with key agency stakeholders.
• Takes a proactive approach to client engagement.
  
  

Effective ways of working

• Provide agency and client feedback to internal teams including Client Services, Activation, Solution Development and Marketing Science.
• Follow established working practices that aid a collaborative dynamic with NMS internal teams as well as agencies.
• Be an effective bridge between the agency and the delivery of our client services and activation teams.
• Work with Client Services, Activation and Marketing Science to develop the strategic campaign insights provided in reporting, PCAs and QBRs.
• Regularly spot opportunities for case studies and award entries from client base and work with Marketing to support the design and build of these.
• Lead by example and set the standards of how you work with your agency and clients.
• Collaborative by nature and offers to support others.
• Hungry to learn, constantly looking to develop your knowledge in order to talk with confidence about channels covered by NMS and cascading that knowledge to colleagues within NMS
• Follows a collaborative and effective ‘one team’ ethos within NMS
  
  

Requirements /

The ideal candidate is a commercially focused, seasoned client leader who is:

• Strategic, hard-working and action-focused.
• Highly organised, including strong time-management.
• Energetic, enthusiastic and resilient.
• Has a thirst for knowledge, constantly looking to learn more about their craft.
• Strong and effective communicator with peers, agencies and clients; can translate technical and complex points to non-technical audiences.
• Can build and maintain effective relationships based on trust and integrity.
• Commercially astute, able to spot opportunities for business growth and quickly devise a strategy to win business.
• Exceptional stakeholder management and bringing teams together to solve for client needs.
• A problem solver that can resolve conflict and client pain points through diplomacy and tact.
  
  

GroupM Nexus

GroupM Nexus is the industry’s largest community of performance marketing experts designed to drive performance and innovation at scale for GroupM’s agencies and clients. With the most platform accreditations in the industry combined with proprietary technology, media, and solutions, culture of continuous innovation and scaled partnerships, GroupM Nexus consistently sets new benchmarks for effectiveness and efficiency across all forms of media to drive growth for the world’s leading advertisers.

(Please note this is a UK based role and requires individuals to have the right to work in this location)

Discover more about GroupM Nexus at https://www.groupm.com/groupmnexus

Discover more about GroupM at https://www.groupm.com/

requisitionid:20028

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  Advertising Services, Marketing Services, and Technology, Information and Internet

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