Communications Associate Director

Health Unlimited; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking an Associate Director to join their dynamic communications team in London. This hybrid role involves leading accounts, managing teams, and developing strategic communications for clients in the health sector. The ideal candidate will possess strong leadership skills, a deep understanding of ethical health marketing, and the ability to foster client relationships. With a focus on creativity and collaboration, you'll be part of a culture that values innovative ideas and personal development. If you're ready to make a significant impact in health communications, this opportunity is perfect for you.

Benefits

25 Days Holiday

Birthday Day Off

Christmas Office Closure

Flexible Bank Holiday Days

Volunteering Day

Enhanced Maternity/Paternity Benefits

Pension Contributions

Electrical Car Scheme

Opportunity to Work Abroad

Healthcare Cashback Scheme

Qualifications

• Experience in ethical health marketing and integrated communications.
• Strong understanding of omnichannel marketing and brand campaigns.

Responsibilities

• Lead and manage accounts while ensuring client satisfaction and profitability.
• Develop new business proposals and identify growth opportunities.

Skills

Ethical Health Marketing

Integrated Communications

Omnichannel Marketing

Strategic Communication

Client Relationship Management

Tools

Veeva

Salesforce Marketing Cloud

Job description

We are Health Unlimited and we are looking for an Associate Director to join our communications team based in Soho, London.

You will work with the brightest and most ambitious colleagues in health communications as well as across creative, digital and medical education. We take a creative approach to everything we do – putting our audience first to achieve tangible outcomes. We have an entrepreneurial culture, which encourages and supports everyone to bring the best ideas to our clients.

The Associate Director is a key role within our agency. We seek a strong leader and team player who works collaboratively while also being confident in making key strategic decisions and growing the business. Leading a range of accounts and projects, you will take pride in gaining the trust and respect of clients, demonstrating innovation and creativity beyond client expectations, and developing exceptional communications, marketing, and PR programmes.

Please note this is a hybrid role with a mix of working from home and from our offices in Soho required.

Day to day of the role will include:

Account and team responsibilities

• On-going effective leadership and management of all accounts under your remit.
• In-depth and confident understanding of clients’ strategic goals.
• Provide insights into new therapy areas and key audiences quickly and confidently.
• Flawless implementation of account activities as well as directing and managing others to do so.
• Regular and appropriate updates with the management team.
• Management and mentoring of teams to build their communications expertise and client service skills.
• Strong leadership to engage and inspire your teams and the wider team within the consultancy.

Financial responsibilities

• Effective financial planning and awareness of the implications of profitability, financial reporting and forecasting of accounts as assigned to you.
• Ensuring accounts under your remit are profitable and over-service is kept to a minimum.
• Ensuring accurate and timely invoicing, budget tracking and reconciling by the team.

New business responsibilities

• Confident development and presentation of new business proposals.
• Proactive development of existing accounts through identification of opportunities for organic growth and conversion into new or ongoing work from clients.
• Identification of new business opportunities in target areas.
• Mentor/line-manage multiple team members within the company and help develop their ability and experience through coaching and experience building.

• You will have experience in ethical health marketing or integrated communications with a working knowledge of omnichannel marketing and integrated brand campaign delivery.
• Ability to build strong relationships with clients at senior levels.
• Must be a polished, persuasive, and strategic communicator – both written and verbal/presentation, with a solid understanding of the editorial skills needed for excellence in communication.
• Insight development and understanding of end user needs (Patient, KOL, HCP, client, etc).
• Confident management of the creative process, from brief creation through to evaluation and presentation of ideas, campaigns and assets.
• Communications strategy experience including leading client workshops and developing strategy/plans.
• Experience delivering integrated communication, marketing, or advertising toolkits/campaigns at a regional or global level.
• Experience with Veeva and Salesforce Marketing Cloud or other CRM platforms.
• Patient and HCP journey planning

The benefits we offer focus on better balance between work and personal life, rewarding all our dedicated employees, rejuvenating health, body and mind and career development. We understand that our people are what makes us excellent, just a snapshot of the extensive benefits package we provide to support you includes:

• Holiday Entitlement – 25 days per year, increasing by one day per year after two years of service (up to a maximum of 30 days per holiday year)
• Purchase Holiday – opportunity to purchase up to five additional days of annual leave per year
• Birthday Day off
• Christmas Office Closure (usually three days) – separate to holiday entitlement
• Flexible Bank Holiday Days
• Volunteering Day
• Enhanced Maternity/Paternity/Adoption benefits
• Pension Contributions - in line with auto enrolment guidelines, 5% employee contribution and 3% employer
• Electrical Car Scheme
• Tastecard
• Opportunity to Working Abroad (up to 4 weeks)
• Long-Service Awards – at each five-year milestone
• Healthcare cashback scheme
• Social events

As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you’re just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.