Associate Director, Career Management

London Business School; Greater London; Hybrid; GBP 75,000 - 105,000; Full time

Benefits offered by this job

Generous annual leave

Hybrid work model

Pension contributions

Professional development

Cycle to work scheme

Wellbeing programme

Job summary

London Business School is seeking a senior leader to head the Career Management team. You will align priorities with Heads of Programmes and oversee career coaching, skills development, and a high-quality student careers offer across Degree Education programmes.

You will drive improvement using student feedback, engagement data and employment outcomes, collaborating with the Career Centre and School to advance strategic initiatives and the student experience.

Qualifications

• Excellent communication with the ability to negotiate, collaborate and influence.
• Experience of managing multiple internal and external stakeholders at all levels.
• Credibility and a network of contacts within Higher Education and the Careers domain.
• Deep knowledge of learning and design/delivery principles, theory and practice.
• Project/change management certification or demonstrable experience in leading complex business change solutions.

Responsibilities

• Leading the Career Management Team through the Heads of Programmes, setting priorities and enabling high-quality service across programmes.
• Using feedback and data to evaluate and drive continuous improvement of the Career Management provision.
• Support design and delivery of the career skills curriculum, resources and student coaching.
• Collaborate with Career Centre teams to lead cross-Career Centre initiatives and share knowledge.

Skills

Excellent communication

Stakeholder management

Higher Education networks

Learning and design/delivery

Project/change management

Job description

Leading career development, shaping student futures and driving excellence across the London Business School experience.

The Role

You will lead the Career Management team, working with the Heads of Programmes to set priorities and oversee the delivery of career coaching and skills development across our Degree Education programmes.

The role will focus on ensuring a consistent, high-quality careers offering, using student feedback, engagement data and employment outcomes to inform and improve provision. You will also work closely with colleagues across the Career Centre and wider School to support strategic initiatives, strengthen collaboration and contribute to the overall student experience.

You will bring experience of leading teams, developing and delivering career management and coaching programmes, and managing complex stakeholder relationships. You will also have strong strategic planning skills, an understanding of the higher education careers landscape and the ability to use data and insight to inform decision-making and continuous improvement.

Main Responsibilities

• Leading the Career Management Team through the Heads of Programmes (Graduate Masters, MBA & MiF, Leadership Careers), setting shared priorities and principles, enabling consistent, high-quality service provision that responds to student needs across different programmes, and supporting a high-performing team environment.

• Using student feedback, engagement data and outcomes to evaluate the Career Management provision, identify priorities and drive continuous improvement.

• Where needed, supporting design and delivery of the career skills curriculum, career resources and the student coaching offer.

• Working collaboratively with the wider Career Centre team (Employer Engagement, Events & Operations, Data & Analytics, Alumni Career Centre) to lead agreed cross-Career Centre initiatives, setting clear ownership, decision making and delivery responsibilities, advocating for sharing of knowledge and resources.

Who We Are Looking For

• Excellent communication skills, with the ability to negotiate, collaborate and influence; confident and compelling presenter and facilitator.
• Experience of managing multiple key internal and external stakeholders at all levels.
• Demonstrable credibility and a network of contacts within Higher Education and the Careers domain
• Deep knowledge of learning and design/delivery principles, theory and practice.
• Project/change management certification or demonstrable experience in leading and implementing complex business change solutions .
• Ability to scan the horizon, identify industry best practice and translate this into future planning for own area of specialism

Benefits You Can Enjoy

• Generous annual leave of 27 days plus extra days between Christmas and New Year
• USS pension, 14.5% employer contribution (in return for employee enrolment and contribution)
• Free onsite gym and swimming pool
• Amazing range of professional development to support your career path
• Enhanced cycle to work scheme
• Wellbeing offering to support your physical, mental and financial health

At London Business School, we support Smart Working – a hybrid approach designed to help you achieve a healthy work-life balance while delivering the best outcomes for your role and the needs of our customers. All roles require a minimum of two days on campus each week to foster a vibrant, collaborative community.

For this role specifically, you will be expected to be on campus 2- 3 days per week.

We operate with ‘core hours’ – 10:00-15:00 – to maximise opportunities for connection and collaboration across teams during the working day. Outside of these hours, you may still be required for meetings or collaboration based on your role and customer needs. Additionally, we offer Protected Time - a flexible, one-hour slot, within the working week dedicated to your learning and development, wellbeing, or focused, quiet work

Why London Business School?

London Business School; a global and vibrant business community based in three of the world’s most dynamic cities, London, Dubai and Riyadh. It’s where extraordinary minds and diverse perspectives connect, to have a profound impact on the way the world does business and the way business impacts the world. We offer best in class hybrid learning to our students and participants, whilst creating a flexible, supportive and dynamic working environment for our people to excel in, whatever their location.

Our commitment to driving inclusion and belonging

We are a globally reaching institution, committed to creating tangible and sustainable change in driving inclusion & belonging within our School, education and society at large. We are dedicated to creating an environment where everyone in our community feels they belong and thrive. This is a key school priority, and we want everyone who joins LBS to feel respected, welcomed, and heard.

Candidates needing sponsorship should assess their eligibility for a Certificate of Sponsorship by evaluating their circumstances against the relevant criteria before applying.

Please note we start screening CVs and interviewing candidates from the start of a campaign. A successful candidate could progress to offer before the advertised closing date.

View Job Description

View London Business School Benefits

Competitive Salary dependent upon experience

Closing date: 23rd Novemeber 2026