Breakfast & Bar Host

The Vale Resort; Pontyclun; On-site; GBP 15,153 - 17,908; Full time

Benefits offered by this job

Uniform provided

Discounts on resort facilities

Training and development opportunities

Company pension

Free parking

Gym membership

Sick pay

Store discount

Job summary

The Vale Resort in Pontyclun is seeking a Breakfast & Bar Host to create a welcoming atmosphere in our four-star Vale Bar & Grill. This role focuses on providing top-quality service during breakfast service and transitioning to bar hosting as needed.

Candidates should have strong communication skills and a positive attitude. Experience in hospitality is a plus, but we value a willingness to learn. Flexible schedule required, including weekends and bank holidays.

We offer competitive pay, uniform, and discounts on resort facilities.

Qualifications

• Previous experience in a restaurant or hospitality setting preferred.
• Strong communication skills essential for guest engagement.
• Ability to maintain composure in a fast-paced environment.

Responsibilities

• Welcome and orient guests during breakfast service.
• Engage with guests and maintain service standards.
• Deliver drinks and light bites with friendly table service.

Skills

Communication skills

Guest service

Positive attitude

Ability to work under pressure

Job description

Salary: Up to £13.10 an hour

Location: Vale Resort

Contract Type: Full time including occasional evening & weekend cover

How to apply: Send your CV to [e-mail]

Overview

We are seeking a bright, welcoming, and engaging Breakfast & Bar Host to join our team at four-star The Vale Bar & Grill, at the Vale Resort. This guest-facing role is all about creating a warm and inviting atmosphere for our guests each morning, guiding them through the breakfast experience, and delivering top-quality service.

As the breakfast service winds down, you will transition to our stylish Vale Bar, where your focus will shift to delivering high-quality table service, engaging with guests, and promoting our exceptional drinks and bar menu.

Key Responsibilities: Breakfast Service – The Vale Grill

• Welcome all guests warmly to the restaurant and provide an orientation of the breakfast offering and layout
• Manage the guest flow, ensuring a smooth and pleasant seating process.
• Engage with guests, anticipate their needs, and ensure they feel valued and attended to throughout their visit.
• Liaise with service staff to ensure the buffet and à la carte offerings are maintained and presented to a high standard.
• Maintain cleanliness and presentation standards throughout the breakfast period

Bar Hosting – The Vale Bar

• Host the bar floor and deliver professional, friendly table service for drinks and light bites.
• Build rapport with guests, offering personalised recommendations and upselling menu items where appropriate.
• Maintain an excellent knowledge of the bar menu, including beers, wines, spirits and cocktails.
• Support the wider bar team in keeping the area clean and presentable.

What We’re Looking For

• Previous experience in a restaurant or hospitality setting is preferred but not essential; we value a positive attitude and willingness to learn.
• Strong communication skills are essential, with the ability to engage with guests and colleagues effectively.
• A naturally warm, friendly and out going personality.
• A background in guest services or hotel operations would be advantageous.
• Ability to work well under pressure in a fast-paced environment while maintaining composure and professionalism.
• A genuine desire to help others and provide outstanding service is key to success in this role.
• Flexibility to work weekends and bank holidays as part of a 5 out of 7 rota

What We Offer

• Competitive hourly rate.
• Uniform provided.
• Discounts on resort facilities including spa, golf, and dining.
• Training and development opportunities within a supportive and professional team.
• Join us as a Breakfast & Bar Host, where your contributions will be vital in delivering an exceptional experience for our guests!

Benefits

• Additional leave
• Company pension
• Discounted or free food
• Employee discount
• Free parking
• Gym membership
• On-site parking
• Sick pay
• Store discount